Senior Data Analyst, In-Ride Experience at HopSkipDrive

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Senior Data Analyst, In-Ride Experience HopSkipDrive. . Who we are. . HopSkipDrive. ’s mission is to create opportunity for all through mobility. Our innovative, supplemental school transportation solutions are used by over 600 school districts, charter schools, nonprofits, government agencies, as well as busy families to safely and reliably get kids where they need to go.. . Student transportation is the largest mass transit system in the U.S. The way kids get to and from school has a direct impact on our kids, families, schools and communities. While school districts spend $28 billion annually on transportation, only 30% of kids get to school on a bus. The current system can no longer meet all the transportation needs of our districts, schools and families — and its shortcomings are causing inequities in educational access that are affecting the welfare of millions of kids each day.. . HopSkipDrive is taking a different approach to arranging safe, reliable school transportation that meets needs that aren’t being addressed by the current system, helping to fill gaps and supplement the student transportation options available. We create personalized transportation solutions for the one to the many, and everything in between.. . We’re a company with heart. Our partnerships with school districts, child welfare agencies and nonprofits ensure equitable educational access for the most vulnerable populations, including youth in foster care, children experiencing homelessness and students with disabilities. . . We understand that the difference between struggle and success can sometimes be as simple as the ability to show up, which is why we’re on a mission to use innovative technology — coupled with operational expertise and new ways of thinking — to help kids reach their full potential by providing a safe, dependable way to get them where they are going.. . We’re an awesome place to work. Our company culture has been well-recognized — HopSkipDrive has been named to Fast Company’s Most Innovative Companies list, as well as Best Places to Work lists from Built In LA, Comparably, Inc., and the Los Angeles Business Journal. Comparably also named us a Best Company for Professional Development, as well as to its Best CEO and Best CEOs for Women lists.. . We’re growing rapidly. Founded by three moms as a solution to their own transportation challenges, we now operate across over 13 states across the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive has raised $100M in funding to date.. Who you are. . Reporting to the Director of In-Ride Experience, the ideal candidate has a strong foundation in data analytics and experimentation, has a go-getter attitude and the drive to advance their career in a rapidly growing technology company. You think like a business owner. You are excited to jump in and help your teammates, and you’re always thinking of ways to constructively challenge the status quo and improve the business. You are an A+ player who is inspired by the mission we are pursuing and by the opportunity to define a new category in an incredibly fast-moving market. You are excited to bring your best everyday, to learn from those around you and to push hard while contributing to our powerful vision of positively impacting kids’ lives everyday.. . At HopSkipDrive, we know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking. We are building a team of creative problem-solvers from many different backgrounds.. . . . Your Role:. . As an Analyst you will empower people in the company to take informed actions. Deliverables will be what we call data products, but also thought leadership, and troubleshooting. You will help stakeholders enhance their data product portfolio. . . Specific day-to-day responsibilities:. . . Lead data analyses for In-Ride Experience and Safety projects from scoping to delivery.. . Analyze trends and identify opportunities for In-Ride Experience and Safety improvements.. . Surface actionable insights and recommendations using data visualizations and presentations to a range of stakeholders.. . Develop tools from actionable Tableau dashboards to predictive models with attention to usability.. . Gather, connect and analyze data from a variety of sources to improve the effectiveness of initiatives aiming to improve the in-ride experience and safety.. . Collaborate with product and operations stakeholders to design A/B and multivariate tests, and report on performance, attribution, and effectiveness.. . Proactively investigate data discrepancies and implement measures to uphold data quality and accuracy across all analyses.. . Partner with data producers to drive initiatives for continuous data improvement and refinement.. . Evaluate existing processes and dashboards pertaining to In-Ride Experience and Safety, and offer recommendations for enhancements in tools, metric inputs, and projected outcomes.. . . Skills and Experience:. . . 5+ years of hands-on data analytics experience with direct stakeholder interactions across data science or business intelligence engineering teams within the tech space. . Applied statistics and mathematics skills: hypothesis testing, regression, classification, optimization, experimental design, or A/B testing. . Experience working with product experimentation analyses. . Strong experience developing solutions using Tableau, SQL (including performance tuning), and Excel/Sheets. . Experience with data quality and developing auditable data products.. . Experience building solutions with data collection, integration, and warehousing. . Excellent verbal and written communication skills to tell data stories. . Ability to thrive in a fast-paced work environment. . Highly self-motivated learner, with attention to detail. . . . . . Nice to have experience: . . . . Statistical competence. . Marketplace company experience. . Familiarity with GitHub, ClickUp, DataGrip. . Familiarity with data transformation, lineage, and low code tools. . Experience with Python and Unix shell. . Data governance. . . . . What you will get. . We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The base . salary. range for this role is $100,000 - $115,000. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options.. . Equal Opportunity Employer. . HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class. HopSkipDrive is also proud to operate as a drug-free workplace.. .