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Director of Diversity, Equity, Inclusion, and Belonging @ Magoosh

About Magoosh

Founded in 2009, our mission is to break down any barrier, education or otherwise, for those trying to achieve their career aspirations. We started with test prep for the GMAT (a standardized test for aspiring MBA students). Classes and tutors cost thousands and books are ineffective, so we created an affordable, online, video-based product that students can use any time, anywhere. We’re one of the lowest price offerings, yet deliver some of the best results—and we now proudly serve over 100,000 paying customers per year across 8 exams.  

We’ve raised less than $1M in 2011 and achieved profitability in 2012. We haven’t looked back since. We have 8-figure revenue and are still profitable and growing. 

In addition to deeply caring about our mission and students, we care about sustainable growth and building a healthy culture. We’ve twice been named the happiest company in education, yet know there’s more we can do. We’re committed to building a diverse workforce, representative of our student base—as well as an inclusive and equitable work environment that supports all teammates. We have 35 employees at our HQ in Berkeley, CA and another 65 employees throughout the US. You can read a lot more about us on our company blog

If you’re a friendly, passionate, lifelong learner who’s looking to make a real difference in people’s lives, we want you to help us break down barriers so that everyone can succeed.

We also firmly believe it's imperative that our team reflects the diversity of our students. We strongly encourage members of underrepresented groups and people of diverse backgrounds to apply.

Check out our core values here!

 

About the Job 

We’re committed to building and empowering a diverse team to help us achieve our goal of lowering barriers and supporting all learners. We know that many U.S. systems claiming to support actually oppress underrepresented groups, and we see that effect ripple into the work that we do (and even into the very makeup of our team). 

We’ve done some work to combat these systemic barriers, but we still have a long way to go. Our team is not diverse enough and our product does not yet serve all learners equitably. We’re hoping to bring on a Diversity, Equity, Inclusion, and Belonging leader to help us actively combat injustice and amplify and elevate underrepresented voices.

This can either be an in-office or remote role (i.e., work from anywhere in the U.S.)! For those in the SF Bay Area, the salary range is $140,000 - $173,000, depending on experience. If you are considering working remotely, please let us know in your application and we can provide your specific location’s salary range. You must be authorized to work in the U.S.

 

Here’s what we’ve done so far:

  • Set specific and measurable goals
  • Created a fair hiring process with pay transparency
  • Created a process for equitable pay
  • Engaged with a 3rd party (Peoplism) to conduct a Diversity, Equity, Inclusion, and Belonging audit to further review all our processes (including hiring, performance, pay, and more) and built a roadmap for supporting our employees, especially those underrepresented in tech and higher education
  • Committed to donating to organizations that uplift underrepresented voices
  • Committed to fully living out our mission, partnering with and offering free and heavily discounted test prep to non-profit organizations supporting underserved communities
  • Committed to continual allyship, in support of historically oppressed communities 

 

Here’s where we want to grow:

  • How do we continue to build and foster an inclusive and equitable workplace?
  • How do we ensure our products equitably serve all learners, from all backgrounds? 
  • How do we expand our mission of making a meaningful, positive impact on our community and the world?

 

And here’s where you come in:

We need someone to challenge us to be better. Someone to critically assess not only how we do things, but why we do them. Someone to provide the hard feedback when our processes, our actions, our products don’t serve all learners and teammates (especially those from marginalized communities). Someone to advise us on how to become a more inclusive and accessible company. 

We know that this role is a big ask, and that it has the added challenge of carrying a heavy emotional burden. We recognize this and are committed to partnering with and working alongside you. You will serve as our DEIB leader, providing a consultative and critical DEIB lens to every aspect of our business: from people operations, to marketing, to product development. While you are driving these efforts, we recognize the responsibility all of us have to enact change—our entire team will be partnering with you to ensure we are all working towards our goals.

And we are so excited to begin that journey with you! 

 

If you are...

  • A thoughtful people champion
    • You aren’t afraid to challenge the status quo. You care deeply about people (our teammates, our students, our larger community) and work hard to uplift all voices, especially those from underrepresented communities. You have experience creating equitable and inclusive communities where everyone can succeed.
  • A servant leader and coach at heart
    • You lead by example. You inspire people to be the best versions of themselves by challenging them to think more critically about their actions. You are comfortable with difficult conversations especially about race, gender, ableism and other protected classes, and have experience coaching others on how to repair relationships, provide hard feedback, or navigate challenging conversations productively.
  • A data-driven strategizer, big-picture thinker, and detail-oriented executer
    • You are curious and enjoy digging through layers of data to unveil patterns. You’re able to reconcile both quantitative and qualitative data to tell a holistic story and translate numbers into actionable insights and strategies. You can zoom out for big-picture strategy, but also zoom in to ensure every step is executed well.
  • An effective communicator and project manager
    • You are thoughtful in the way you communicate and can coach others to do the same. You know not only what to say to inspire change in others, but also how to manage diverse stakeholders to make that change happen.

...we want to talk to you! 

Note: We do not require minimum years of experience in the field. We welcome you to apply, even if you don’t think you meet all the requirements for the position. 

 

What will you do in this position?

  • Lead our teams in continual learning and dismantling of injustice 
    • Facilitate workshops and learning sessions (and / or bring in external consultants) to educate teammates on important DEIB topics (e.g., recognizing biases and dismantling them)
    • Serve as a role model and coach for communication and problem solving around difficult DEIB issues 
  • Assess our current processes and champion strategic DEIB efforts
    • Work with our Operations team to ensure our internal processes promote an equitable and inclusive work environment for all teammates
    • Work with various teams to improve our processes and transform our team from “not being racist” to being actively anti-racist
    • Own our annual DEIB report card
  • Partner closely with stakeholders across the company, adding a thoughtful DEIB lens to all areas of our work
    • Collaborate with Product and Engineering, advising on how to ensure  our products equitably serve all students
    • Consult with Marketing, creating a framework for auditing and publishing inclusive campaigns and content
    • Work with Content Marketing and PR, establishing Magoosh as a DEIB thought leader in the online education space

 

How is this role different from other DEIB positions out there right now?

  • You’ll have the resources and authority to make real change
    • You’ll be joining a team hungry to keep learning more about true equity and inclusion 
    • You’ll report directly to Peter, our VP of Operations
    • You’ll be an integral and invaluable consultant to all departments and exam functions, who will need to account for your partnership in metrics and strategic plans they’re accountable for 

 

What projects might you work on?

  •  
    • In the first 2 to 3 months…
      • You’ll review the Peoplism audit, helping us execute and looking for additional gaps. You’ll audit our culture and values, our services, our marketing, our language, etc. (with a lens towards Diversity, Equity, Inclusion, and Belonging) to help identify gaps in where we are and where we want to be. Depending on that audit, you’ll work with leaders to prioritize what we should tackle first. 
      • You’ll add to our roadmap for the year ahead, prioritizing projects based on your expertise and understanding of Magoosh more broadly. 
  •  
    • In the first year...
      • You'll have helped us adapt and change our values to be more inclusive to help all Magooshers, especially those underrepresented, feel empowered to share and champion ideas.
      • You'll have helped our teams change content, whether in marketing or product, to be more inclusive and more effective for all types of learners.

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Last Modified: 2020-9-3 3:30:20
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