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Customer Service Representative Curri. . Title:. . Customer Service Representative (Remote). . Location:. Remote – United States. . Type:. Full Time. . Workplace:. remote. . Category:. Live Operations. . Job Description:. . Curri is seeking a Customer Service Representative to join our Customer Operations Team. Your goal: make every delivery Curri fulfills a home run. This is an exciting role in a fast-paced, tech environment. We are looking for passionate, driven, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company’s growth and shape its operational strategies.. . . This position requires occasional weekends.. . What you will do:. . . Answer customer calls efficiently, with the goal of achieving a 100% answered rate.. . Provide exceptional support and assist customers and drivers with inquiries.. . Be agile and flexible, assisting with tasks such as chats, outbound calls and delivery dispatching when required.. . Become a Curri expert to fully support customers and guide them through any aspect of their delivery.. . Ensure clear and effective communication to address any customer concerns or issues.. . Collaborate with the team to provide feedback and improve the customer call experience.. . . What you need to have:. . . Fun personality, positive attitude, eagerness to learn. . Excellent written and verbal communication skills. . Top-notch customer service skills. . Proficient in G-Suite (Google Docs, Google Sheets). . . What’s in it for you?. . . You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work.. . There is no work/life-there is only life and want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don’t expect you to be always engaged with work.. . We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.. . . Who are we?. . . We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides a modern logistics platform for construction, industrial, and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds paired with industry-leading technology. Curri was founded in 2018 and was a part of the YC S19 Batch. Employees work out of our office in Ventura, CA, but the majority of our fast-growing start-up operates remotely, with over 100 employees spread across the United States. We’re solving a massive, global problem of inefficiency in the construction and industrial supply chain. Find out more at curri.com.. . . . . Be sure to follow us onTwitter,LinkedIn,FacebookandInstagram.. .