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Operations Assistant | E-Commerce Veta Virtual. . Title:. . Operations Assistant | E-Commerce (Remote). . Location:. worldwide. . Type:. Full-Time. . Job Description:. . Join Veta Virtual as an Operations Assistant for an E-Commerce US Company!. . Are you a detail-oriented professional passionate about delivering exceptional service in a fast-paced e-commerce environment? Veta Virtual invites you to join our remote team, supporting one of our Top Clients: a creative and innovative US-based brand. Play a key role in managing operations, ensuring customer satisfaction, and helping the brand grow through exceptional support and professionalism.. . About Us:. . At Veta Virtual, we redefine business support by providing tailored solutions across industries like e-commerce, healthcare, and professional services. Since 2021, our people-first approach has enabled us to build meaningful client relationships while delivering excellence. As we continue to grow, we’re looking for driven professionals to join our mission-driven team.. . Your Role as an Operations Assistant:. . In this role, you’ll be at the heart of operations, supporting order management, customer interactions, and business development. Your responsibilities include:. . . Order Fulfillment & Tracking:. Process orders, coordinate with warehouses, confirm with vendors, and ensure timely dispatch and delivery.. . Customer Relationship Management:. Communicate professionally with wholesale clients and retail outlets via email, providing timely updates and building trust.. . Invoicing & Reporting:. Handle invoices through QuickBooks Online and ensure accurate record-keeping for all transactions.. . E-Commerce Support:. Engage with the Faire Marketplace, respond to customer inquiries, and participate in monthly marketing meetings.. . Upselling Opportunities:. Proactively identify subtle ways to promote the brand and enhance customer loyalty.. . . What You’ll Need:. . . Experience:. 3+ years in a relevant role such as virtual/operations assistance, customer service, or e-commerce support.. . Tech Skills:. Proficiency in QuickBooks Online, online marketplaces, and navigating digital tools.. . Communication:. Excellent email etiquette and relationship-building skills with a fun, kind, and professional tone.. . Attention to Detail:. A strong focus on accuracy, especially with numbers and order details.. . Trustworthiness:. Ability to handle sensitive financial information with integrity.. . . What We Offer:. . . Competitive Salary:. $1,200-$1,500 USD per month, depending on experience.. . Flexible Work Environment:. Fully remote role with an 8-hour shift (Monday-Friday) based on US PST.. . Paid Time Off:. 3 weeks of PTO plus US holidays to support work-life balance.. . Supportive Culture:. Be part of a mission-driven team dedicated to excellence and collaboration. . . Our Values:. . . Growth Mindset:. Turning challenges into opportunities.. . Fearless Integrity:. Acting with honesty and transparency.. . Execution Excellence:. Striving for the highest quality.. . Compassionate Connection:. Building meaningful relationships.. . Reliability and Trust:. Being dependable and responsible.. . . Ready to Make an Impact?. Apply today and join our dynamic, growth-focused team at Veta Virtual. We’ll review your application and respond within 1-3 business days.. .