Social Media Community Specialist (Contract) at Bounteous

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Social Media Community Specialist (Contract) Bounteous. . Social Media Community Specialist (. Contract. ). . United States. . Strategy, Insights, & Activation Digital Marketing Activation: Display & Social Media /. Remote. . Bounteous x Accolite makes the future faster for the world’s most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership.. . Bounteous x Accolite brings together 5000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data-driven digital experiences, we create exceptional and efficient business impact and help our clients win.. . Social media is critical to building brand love and affinity through customer experience as brands invest in deep, long-term relationships. Bounteous seeks an experienced social media community specialist to help our client partners build those customer bonds. This role fosters and manages one-to-one interactions between a brand and its social commenters.. . Role and Responsibilities. . . . . Contribute to and learn from a team of social media experts. . Participate in community management, sharing best practices and monitoring channels. . Copywrite and post creative responses for comments on social posts that channel the brand voice and tone. . Facilitate positive community discussion on social channels. . Moderate and flag comments that may put the brand at risk or speak to a community challenge or crisis. . Identify brand advocates when possible, engage creators and influencers when relevant. . Implement, track, and report on KPIs to measure performance against strategic goals, identify emerging trends, and provide insights about the drivers of performance. . Schedule posts from the social media content calendar into a social media management tool or platform, ensuring quality and brand guidelines are met. . Educate the client and internal teams on social media marketing best practices. . Add to Bounteous’ social media and social strategy thought leadership. . Participate in guiding client visioning for how social channels should mature and the client’s social goals. . . . . Preferred Qualifications. . . . . 2+ years of social media experience. . Strong grammar skills and a passion for accuracy. . Confidence to implement and optimize community strategy for brand(s). . Unquenchable curiosity and passion for social platforms and trends. . Hands-on experience with social media channels and social media management tools. . Examples of designing social media monitoring and community management strategy may be required. . Experience building reports with social media metrics. . Global marketing experience is a plus. . Agency experience preferred. . . . . #LI-. Remote. .