Chat Specialist Remote at Rkptvconsulted

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Chat Specialist Remote Rkptvconsulted . ubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.RESPONSIBILITIES:Handle a wide variety of customer inquiries via online chatProvide accurate information about the products and services via online chatNarrow down on appointment information to schedule appointmentsCapture customer contact information for lead generation and client reviewSummarize interactions based on customer needs for client reviewDevelop and maintain a knowledge base of the evolving products and servicesQUALIFICATIONS:Previous experience in retail customer service or the automotive industry preferred but not necessaryHave a handle on basic internet and window based computer skillsStrong ability to multitask is preferred, gaming experience is helpfulPositive and professional demeanorExcellent written and verbal communication skillsAbility to adapt to change and enjoy a quick paced work environmentRequirements:Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouseMust live within the state listed in the postingQuiet, dedicated work space free from distractions - this is a remote positionAble to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDTMust be able to type at least 35 WPM, 40 and above is preferred.