Technical Support Specialist at Independent Professional

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Technical Support Specialist Independent Professional. Zibor Desarrolladores is looking for a technical support specialist.“Developing the best products and services for our customers.”💰 Compensation: COP 5M - 7M/monthly.🌎 Location: Remote (for Colombia residents).💪 Skills: Expert in Azure AD and Microsoft 365 administration. Proficient in L2 support, server administration, network engineering, L3 support, and computer maintenance.⭐ Responsibilities and more:- Ensure that the L2 and L3 support team provides timely and accurate support daily, meeting individual and team KPIs.- Provide precise and timely feedback on processes to enhance and automate them.- Ensure process compliance.- Occasionally provide client support..