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Operations Associate Snapdocs. The Operations Associate is responsible for providing product support and assisting with product transactions to ensure a smooth experience for all Snapdocs users.. . What you’ll do:. . . Performs post close quality reviews and reports errors for resolution. . Performs tasks required to schedule notaries for in-person signing appointments including managing communication between parties and updating order details to ensure each signing is completed successfully. . Resolves common issues that occur during the duration of a transaction and escalates when necessary. . Makes outbound phone calls when time sensitive situations arise. . Performs quality control activities to ensure that all signings reach the expected touch points and help prevent any issues during the lifecycle of an order. . Completes special projects as requested by their manage. . . You’re a good fit if you have:. . . High School Diploma. . 1-2 years of related work experience, ideally in a repetitive administrative environment. . Experience with title and loan documents is preferred. . Ability to quickly learn new computer systems and applications. . Excellent written and oral communication skills. . A positive, resourceful, and self-starting team player who is eager to contribute to Snapdocs' mission. . . Work Environment:. . . This is a remote role. . Working hours could vary from approximately 10 to 30 hours per week. . Start Date:12/10. . Onboarding will take place the first 2 weeks: 9:30am - 5pm MST. . . Shifts:. . We have 4 positions available, the shifts are flexible but these are the 4 shifts we need coverage for:. . . Monday - Friday starting at 6am pst. . Monday - Friday starting at 10am pst. . Monday - Friday starting at 4pm pst. . Weekend shift, working on the weekends and a few days in the week, hours are flexibl. . . Compensation:. . . $20 per hour. . Please note that the benefits listed below are eligible for full-time employees only. . Please mention the word **BECKONS** and tag RMTA0LjE1NC4yMDcuNTI= when applying to show you read the job post completely (#RMTA0LjE1NC4yMDcuNTI=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human..