Billing Specialist Order Management at Wrike Careers Page

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Billing Specialist Order Management Wrike Careers Page. What Is Wrike?. . Wrike is an enterprise-ready, cloud-based collaborative work management platform for managing cross-functional work at scale that is fully configurable and enables contextual collaboration in a secure environment. Enterprises use Wrike to offer a single digital workplace for all of their departments and teams.. . Role and Responsibilities. . . Must be ready to support US working hours; 8:30pm IST to 5:30am IST. . Review, validate, and process customer contracts in CPQ/SFDC system.. . Make sure the customer is provisioned according to the signed contract and all the contractual obligations are fulfilled.. . Create, check and send invoices according to the rules and regulations, as well as in accordance with the customer requirements.. . Provide support to the Sales, Renewals, Legal, Customer Support, Customer Success and other teams.. . Help structuring contracts, find the best solution for the sales team making sure it complies with company guidelines and system rules.. . Validate or escalate exceptions and customization requests.. . Work in SFDC, CPQ, Netsuite, Wrike, Zendesk.. . Help with system limitations and/or issues.. . Respond to customer queries and cancellation requests.. . Help with customer vendor forms.. . Provide coverage and support to the other members of the billing team when required.. . Other ad-hoc duties as assigned.. . . Qualification Requirements. . . Bachelor’s degree in Business, Finance, Accounting or related. . 1+ years of relevant experience. . Fluent in verbal and written English. . Excellent computational skills, including adding, subtracting, multiplication, division, calculating percentages, understanding of proration calculation, etc. . Strong organizational skills and self-motivation, ability to work both independently as well as part of a team.. . Great attention to detail and the ability to see the bigger picture at the same time. . Strong problem-solving skills, ability to find a creative solution while adhering to company policies and guidelines.. . Be able to work independently and cross functionally with Finance, Legal, Sales, and Customer Support teams. . Good understanding of basic legal contract structure and revenue recognition concepts is a plus. . . Note: This is a contract role which will last 6 months.. . Tools you will use. . . NetSuite/Oracle. . Salesforce CPQ. . . Microsoft Suites (Word & Excel). . Wrike Management tool. . ZenDesk ticketing system. . RingDNA. . . Perks of working at Wrike. . . 10 days of National and Festival Holidays per year. . 18 days of paid vacation per year. . 14 days of sick leave with a medical certificate per year. . 5 uncertified sick days per year. . Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. . Personal Accident Insurance: Rs 50,00,000. . Term Life Insurance: Rs 50,00,000. . Up to 26 weeks of paid maternity leave for the first two children. . 4 weeks of paid parental leave. . 2 days off for volunteering with nonprofit charities. . Broadband/Internet Reimbursement: INR 1500 per month. . Night shift allowance. . This position is available remote. . . Your recruitment buddy will be. Tripti Sachan. , Senior Recruiter.. . . . #LI-TS1. . . Please mention the word **PEACEFULLY** and tag RMTA0LjE1NC4yMDcuNTI= when applying to show you read the job post completely (#RMTA0LjE1NC4yMDcuNTI=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human..