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Customer Service Representative Teem. *****US Based Client. Must be Proficient in English Written and Verbal Skills.. Only Resume Written in English will be Accepted.******. We're in search of a Customer Support Representative with a passion for holistic health and wellness, who will be an integral part of our chiropractic team. A successful candidate will be someone who genuinely loves engaging with people and brings a natural warmth and exuberance to their interactions over the phone. With a dynamic personality and a proactive approach, you'll ensure our patients always receive impeccable service from the first ring..  . Responsibilities:. Engage warmly and effusively with every patient, ensuring they feel welcomed and valued right from the start of their interaction with our clinic.. Efficiently handle patient scheduling, ensuring optimal timings for both practitioners and patients.. Proactively reach out to patients for appointment reminders and rescheduling, ensuring continuity of care.. Interpret, process, and post Explanation of Benefits (EOBs) accurately.. Build and maintain a positive rapport with our patients, understanding their needs, and ensuring they receive the utmost care and attention during every interaction.. Requirements. Previous experience in a customer support role; experience in a medical or wellness setting is a plus.. A natural, chipper demeanor over the phone with the ability to convey warmth and enthusiasm.. Proficiency in using computers and relevant software or applications.. Detail-oriented with the ability to multitask.. Strong interpersonal skills, ensuring positive interactions with diverse patient populations.. Understanding of basic accounting principles, especially related to accounts receivable and posting of EOBs.. Benefits. 100% Remote work. Training and Development