Social Media Moderator at More Staffing LLC

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Social Media Moderator More Staffing LLC. Job Title:  Social Media Moderator. Location:Remote. Working Hours: 40hrs/week (Full-time). JOB OVERVIEW:. Welcome to an exciting opportunity in the world of digital engagement! We are currently seeking a skilled and enthusiastic Social Media Moderator / Outreach Associate to join our creative team. This role is instrumental in maintaining a positive online presence and fostering meaningful connections with our audience.. Responsibilities:. . In a timely manner, cross-train with the Content Marketing and Customer Service teams. . Actively monitor and engage with the online community across various social media platforms, including Facebook, Instagram, and other relevant channels.. . Respond promptly to comments, messages, and mentions, embodying the brand voice and ensuring a positive user experience, as well as going above and beyond to resolve problems for our Members  . . Implement content moderation strategies to maintain a respectful and brand-appropriate online environment.. . Identify and address any inappropriate or harmful content, escalating issues as necessary.. . Foster a sense of community by initiating and participating in conversations with followers.. . Collaborate with the creative team to develop and implement community-building initiatives.. . Proactively identify and engage with potential influencers, partners, and collaborators in the online space.. . Execute outreach strategies to expand our brand reach and foster mutually beneficial relationships, including posting on forums that our target audience visit. . Ensure consistency in brand messaging and visual representation across channels.. . Utilize social media analytics tools to track engagement metrics, audience sentiment, and overall social media performance.. . Requirements. . Demonstrated experience in managing and moderating social media accounts.. . In-depth knowledge of social media platforms, trends, and best practices.. . Strong written communication skills with an ability to engage effectively and professionally with diverse audiences.. . Proven ability to take initiative in identifying outreach opportunities and addressing community needs.. . Work collaboratively with the creative team, content creators, and other departments to ensure cohesive brand representation.. . Ability to navigate and moderate online discussions, addressing both positive and negative interactions with professionalism.. . Comfortable using social media analytics tools to extract meaningful insights and inform decision-making..