Help Desk Technician at Uw Onderhoudspartner Lenferink

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Help Desk Technician Uw Onderhoudspartner Lenferink. Uw Onderhoudspartner Lenferink is a leading property maintenance company that provides high-quality solutions for various commercial and residential properties. We are currently seeking a Help Desk Technician to join our team and provide outstanding technical support to our clients.. As a Help Desk Technician, you will be responsible for resolving technical issues and providing excellent customer service. You will assist clients remotely, offering guidance and troubleshooting assistance in a professional and prompt manner. Additionally, you will play a vital role in maintaining and monitoring our internal IT systems to ensure they are running smoothly.. The ideal candidate for this position is a detail-oriented individual with strong problem-solving skills. You should have excellent communication skills, as you will be interacting with clients on a regular basis. You should also have a solid understanding of computer systems and be able to quickly diagnose and resolve technical issues.. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and wants to be part of a dynamic team dedicated to providing exceptional customer service and technical support.. Responsibilities. . Respond to client inquiries and technical issues in a timely and professional manner.. . Identify and diagnose hardware and software problems.. . Provide remote support to clients, ensuring issues are resolved efficiently.. . Escalate complex issues to the appropriate IT department if necessary.. . Install and configure computer hardware, software, systems, networks, printers, and scanners.. . Monitor and maintain computer systems and networks to ensure optimal performance and security.. . Create and maintain technical documentation and knowledge base articles.. . Requirements. . High school diploma or equivalent.. . 1+ years of experience in a similar role.. . Strong knowledge of computer systems, hardware, and software.. . Excellent problem-solving and troubleshooting skills.. . Familiarity with remote support software and ticketing systems.. . Ability to work independently and in a team environment.. . Exceptional communication and customer service skills.. . Proven ability to prioritize and manage multiple tasks efficiently.. . Benefits. . Health insurance. . Dental insurance. . 401(k). . Flexible spending account. . Paid time off. . Employee assistance program. . Vision insurance. . 401(k) matching. . Life insurance.