Lead Developer (Amazon Connect) at CC.Talent

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Lead Developer (Amazon Connect) CC.Talent. Brief. CC.Talent is seeking a highly skilled Amazon Connect Lead Developer to join our growing team and play a pivotal role in driving the development and implementation of innovative Amazon Connect solutions.. In this role, the ideal candidate will not only tackle complex technical challenges but also foster a collaborative and high-performing development team.. Client Details. Our client is a leading BPO provider that supports both internal operations and a diverse range of clients. They are dedicated to delivering exceptional service and innovative solutions in the BPO/ITO/call center industry.. Responsibilities. Lead the design, development, and implementation of Amazon Connect solutions.. Mentor and coach junior developers, fostering their growth.. Conduct code reviews and ensure adherence to coding standards.. Collaborate with Solutions Architects and stakeholders to understand business needs.. Stay updated with the latest Amazon Connect features and best practices.. Identify and troubleshoot technical issues in Amazon Connect deployments.. Develop and maintain technical documentation.. Contribute to the technical vision and roadmap for the Amazon Connect platform.. Manage the development team's workload for efficient project delivery.. Qualifications. Experience:. 5+ years of experience in designing and implementing cloud-based solutions, preferably with AWS.. 3+ years of experience with Amazon Connect, including a deep understanding of its capabilities and limitations.. Proven experience leading and mentoring a development team.. Technical Skills:. In-depth knowledge of Amazon Connect architecture, APIs, and functionalities.. Strong understanding of AWS cloud services and their integration with Amazon Connect (e.g., Lambda, DynamoDB).. Soft Skills:. Excellent problem-solving, communication, collaboration, and leadership skills.. Ability to manage multiple priorities in a fast-paced environment.. Certifications (preferred but not always required):. AWS Certified Developer – Associate.. AWS Certified Solutions Architect – Associate.. AWS Certified SysOps Administrator – Associate.. Amazon Connect-related training or certifications.. Education:. Bachelor's Degree in (Computer/Telecommunication), Mathematics, Science & Technology or equivalent.