Track & Trace Specialist at Zelh

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Track & Trace Specialist Zelh. About us:. Zelh is a fast-growing, passionate outsourcing company.. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!. At this point, Zelh is looking for a . Track and Trace Representative. for the logistics platform for the built world.. R. esponsibilities:. - Regularly track the movement of shipments using specialized software or systems.. - Monitor freight movements in real-time to identify any deviations or delays.. - Update and maintain accurate records of shipment details, including origin, destination, route, and expected delivery times.. - Provide timely updates to customers and internal teams regarding the status of shipments.. - Identify and address any issues that may impact the timely delivery of shipments.. - Collaborate with relevant teams to resolve problems, such as transportation delays or customs issues.. Working conditions: . Working schedule: 7 am - 4 pm CST . Competitive Salary in USD. Hydrid or Remote mode of work. 10+ business days of paid time off. Team building and corporate events. Equipment provided. A supportive team. 1+ years of experience in the customer support field. English level - . upper-intermediate or higher. Ability to work in a high-stress/paced environment. Outstanding organizational and coordination abilities. Excellent communication and interpersonal skills. Experience in Customer Support will be appreciated. PC proficient (Microsoft Office preferred). Excellent problem-solving abilities