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Tech Product Operations Analyst AstroPay. . . . . . . . . Apply Now . . Tech Product Operations Analyst. . at AstroPay . . Fully Remote . . . At . AstroPay. , we believe in empowering people to reach their full potential and to be part of an innovative and forward-thinking company. Our goal is to provide a cutting-edge online payment solution that goes beyond just a traditional wallet. We are dedicated to creating a dynamic and challenging work environment that fosters creativity, innovation, and a strong sense of community among our team.. Our multinational and multicultural team is made up of talented and motivated individuals who are passionate about delivering the best possible experience to our customers and users. We value teamwork, collaboration, and a can-do attitude, and we’re always looking for new talent to join our growing company.. If you’re looking for an exciting opportunity to work with a dynamic and innovative company, AstroPay is the perfect place for you. With our entrepreneurial spirit and drive to succeed, we offer an environment where you can grow both personally and professionally. Join us today and be part of our mission to revolutionize the online payment industry.. . Primary Responsibilities & Expectations:. Define, strengthen and optimize operational processes that will improve the team’s ability to deliver.. Monitor operations related tools and performance indicators.. Reach out to service providers to discuss any errors, potential improvements, and overall management.. Communicate and collaborate with different functional teams.. Provide support to other teams as an escalation point for defects, and give insight into processes implementation and payment solutions specifics.. Provide feedback and engage in product improvement discussions.. Core Competencies and Skills:. Problem solver – analytical; capable of seeing both the big picture and the fine detail. Previous experience as Technical Account Manager or similar roles will be valued.. Background working with databases. Experience on data analysis and reporting/visualization tools is a plus.. Good verbal and written communications skills to both technical and non-technical audiences.. Can-do attitude – happily takes on any relevant task; comfortable in a fast-paced, dynamic, growing company culture.. Determined – not afraid to question and investigate difficult challenges so that they can be resolved quickly.. Excellent/High level of Spanish & English, written and oral. Exclusive requirement.. . Benefits:. Flexible hours. : We are results-oriented.. Professional growth. : Take off your professional career. Explore your passions.. Fully remote. : Work from anywhere.. AstroTeam. : Get in touch with your team and have fun.. AstroPay House:. Meet and connect with AstroPayers in all the world.. Training. : Keep on building your knowledge with EDX platform.. . . . . . . . . Apply for this Job. . . *. Required . . . . First Name . *. . . Last Name . *. . . Email . *. . . Phone. . . . . . . . . . . Resume/CV . . . . Drop files here . . . . . . . Attach. . Dropbox. . Google Drive. . or enter manually. . . . (File types: pdf, doc, docx, txt, rtf) . . . . . . . . . . . . . . . Cover Letter . . . . Drop files here . . . . . . . Attach. . Dropbox. . Google Drive. . or enter manually. . . . (File types: pdf, doc, docx, txt, rtf) . . . . . . . . . . . . . . . . . LinkedIn Profile . . . . . Website . . . . . . . . . Enter the verification code sent to . to confirm you are not a robot, then submit your application.. . . Security Code . *. . . . . . This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the . help center. . . . . . . . . . . Powered by. . . . Read our . Privacy Policy. . . . .