Remote Customer Support Specialist (LATAM) at Loop Support

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Remote Customer Support Specialist (LATAM) Loop Support. Time zones:. EST (UTC -5). , . CST (UTC -6). , . MST (UTC -7). , . ART (UTC -3). , . UTC -4. , . UTC -4:30. , . UTC -3. , . UTC -2. About Us:. At Loop Support, we specialize in connecting businesses with exceptional customer support specialists. We believe in smart, kind-hearted professionals who love to learn and grow. If you have a passion for helping others and enjoy solving problems, we want to hear from you!. Responsibilities:. Respond to customer inquiries and complaints via phone, email, and chat.. Provide detailed information about products and services.. Troubleshoot and resolve product issues and concerns promptly.. Maintain a positive and professional attitude with all customer interactions.. Document customer interactions and solutions accurately.. Qualifications:. Excellent written and verbal communication skills in . English and Spanish. . . (Required). Stable internet connection and a reliable computer setup. . (Required). Based in LATAM. (Required). Ability to work independently in a distraction-free home office.. A positive and professional attitude with a customer-first mindset.. Previous experience in customer support is a plus, but not required.. Strong problem-solving skills and ability to think on your feet..