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Local Support Specialist LATAM RateHawkJoin Our Team as a Local Support Specialist at RateHawk!. Are you passionate about travel and tech? Do you speak English fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.. What You'll Do:. . . Help Our Partners:. Take calls and provide initial advice to our B2B partners in English and Spanish.. . . Provide Updates:. Keep our partners informed about ongoing cases and provide regular updates.. . . Lend a Hand:. Assist other operation teams with communication in English and Spanish.. . . Handle Inquiries:. Respond to information requests from B2B partners.. . . Record Details:. Document all your work in our CRM system.. . . What We're Looking For:. . . Language Skills:. Advanced level of English – you’ll need to speak and write fluently.. . . Quick Learner:. Ability to grasp new information quickly and focus on results.. . . Multi-Tasker:. Capable of juggling multiple tasks and handling stress with ease.. . . Empathetic:. A strong sense of empathy is essential.. . . Travel Industry Experience:. Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is an advantage!. Company Location: Colombia.