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IT Project Manager OmiliaKey Accountabilities. . Project Management: Independently manage all aspects of the project lifecycle, from initiation to closure, ensuring timely delivery within scope, budget, and quality standards.. . Best Practices: Ensure that best practices, quality standards, and methodologies are applied throughout the project lifecycle.. . Scope & Planning: Assist in defining project scope and objectives, engaging stakeholders to ensure technical feasibility, and develop and maintain a detailed project plan to track progress.. . Reporting & Performance Tracking: Prepare and present status reports and performance metrics, keeping stakeholders informed.. . Risk Management: Identify potential risks and proactively implement mitigation strategies to minimize impact.. . Team Coordination: Collaborate with internal and external cross-functional teams to ensure seamless project execution.. . Resource Management: Efficiently allocate resources, ensuring team alignment with project goals. . Client & Stakeholder Management: Build and maintain strong relationships, acting as the primary point of contact throughout the project lifecycle.. . Communication: Provide regular updates on project progress, risks, and milestones, ensuring alignment with clients and stakeholders.. . Continuous Improvement: Drive process enhancements within the team and organization.. . . Bachelor’s degree in Computer Science, IT, Business, or related field. . 6+ years of customer-facing Project Management experience in complex IT projects. . Experience with CCaaS providers and Conversational AI (preferred). . Expertise in Project Management methodologies and tools. . Familiarity with APIs and system integrations (a plus). . Ability to manage multiple projects and prioritize in a dynamic environment. . Strong leadership, interpersonal, communication, and presentation skills. . Ability to work independently and in cross-functional teams. . Strong analytical and problem-solving abilities. . Detail-oriented, proactive, and results-driven. . Growth mindset with a positive attitude, thrives in challenges. Company Location: Philippines.