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Case Management Assistant (for pooling) Core-VA SolutionsCompany Description. Core-VA Solutions is a top-tier provider of virtual assistant services, dedicated to assisting businesses and entrepreneurs in optimizing their operations and achieving their objectives. With a team of highly skilled and adaptable virtual assistants, we deliver customized support across a range of essential functions.. Job Summary. Core-VA Solutions is seeking a versatile and self-motivated . Case Manager Assistant. to provide essential remote support to our clients across various industries. This role involves managing diverse case management tasks, ensuring compliance, coordinating care, and maintaining organized records. The ideal candidate will have a strong background in administrative support, exceptional communication skills, and a commitment to client care.. Key Responsibilities:. . Organize and . maintain case files. , records, and related documents while ensuring . compliance. , . confidentiality. , and secure handling of sensitive information.. . . Schedule and coordinate. meetings, appointments, referrals, follow-ups, and other client-related activities to ensure . timely access. to resources and services.. . Act as a . liaison. between clients, service providers, families, and community organizations to address concerns and . facilitate communication. .. . Assist in developing, . monitoring. , and . updating individualized service plans. , tracking deadlines, renewals, and progress to keep the team informed.. . Monitor . compliance with Medicaid. , state, and program-specific regulations for . service delivery. and . documentation. .. . Collaborate with . healthcare providers. , therapists, and service coordinators to ensure clients receive . holistic care. and support.. . Prepare and . submit reports. on client progress, outcomes, and service utilization to maintain . compliance. and . transparency. .. . Support case managers in resolving . care-related concerns. and addressing barriers to accessing required services.. . Provide feedback to . improve workflows. , . service delivery processes. , and overall . client satisfaction. .. . Education:. Bachelor’s degree in . Social Work. , . Healthcare Administration. , . Business Administration. , or a related field preferred.. Experience:. . 2 years proven experience as a . Case Manager Assistant. or in a similar . administrative role. .. . Experience working with . US-based clients. is required.. . Familiarity with . Medicaid regulations. , . state compliance requirements. , and . program-specific guidelines. .. . Experience with . scheduling. , . reporting. , and . coordination tasks. in a healthcare or social services settings.. . Skills:. . Strong . organizational. and . time management. abilities.. . Excellent . communication. and . interpersonal skills. .. . Proficiency in office software, including . Microsoft Office Suite (Word, Excel, Outlook). .. . Ability to . work independently. , manage priorities, and meet deadlines.. . Exceptional . problem-solving. and . critical-thinking. abilities.. . Adaptability to changing workflows and client requirements.. . Commitment to . confidentiality. and . ethical conduct. .. . Ability to . work US Central Time hours. reliably.. Company Location: Philippines.