Client Accounts Specialist at N2 Co / Franchise Inc. Internal

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Client Accounts Specialist N2 Co / Franchise Inc. Internal. Are you a “people person” who is passionate about helping others find solutions? Have you seen how excellent communication, patience, and a friendly demeanor can encourage someone on the path to success? Do you enjoy working with a team to analytically troubleshoot problems and provide creative, data-driven resolutions? If you’re numbers-savvy and ready to use your skills to make lives a little easier, we’re looking for you to apply to our Client Accounts Specialist role!. Our Client Accounts Specialists help our larger Support team ensure ADs are fully equipped to run their businesses – including handling questions about the moolah. You’ll be a point of contact via phone and email for all questions / concerns related to Advertising Agreement terms, such as payment, collections, and early terminations.. Interviews for this opening will be conducted via video calls. This role is fully remote..  . Think you’ve got the attitude AND the aptitude to join our Support team for this exciting full-time role? Keep reading, talk to your leader, and apply today via the link below!. In a Typical Day, You’ll:. Reply to daily billing questions from ADs and clients in a timely, professional, and positive customer-service manner.. Negotiate client disputes and / or settlements (early termination fees) in a mutually beneficial way.. Submit accounts to collections.. Instruct ADs and staff on best practices and policies when upholding agreements.. Reply to all emails in a professional and timely manner.. To Land This Gig, You Need to:. Truly enjoy helping others.. Have excellent written and verbal communication skills.. Be a quick learner with a desire to grow.. Exhibit attention to detail and keen problem-solving skills.. Be comfortable working with numbers and dollar amounts. Be ready and willing to handle agreement and contract disputes.. Feel confident making decisions based on your knowledge and training.. Have proficiency in Microsoft Office products, most notably Excel and Word.. Be resourceful and adaptable in an environment of change.. Use your good judgment to provide sound guidance in complex situations.. As a Reminder, Some Things We Bring to the Table Are:. Full health care package. . Free basic dental.. 401(k) with company match. . Generous paid time off, including a one week paid Holiday Break. . Twelve weeks paid maternity leave.. Three-week paid sabbatical after fourth year of service.. Access to a licensed nutritionist. . $7K toward purchase of first home.  . Financial planning services.. Employee Assistance Program, with mental health services and more. . Annual $400 wellness stipend.. Monthly remote-work reimbursement.. Access to LinkedIn Learning. Pet care discounts and insurance.. The ability to help fight human trafficking through N2GIVES, our giving program. . Speak to your leader and apply now at . https://n2co.com/work-with-us/. !