Customer Service Representative-Healthcare at Sagility

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Customer Service Representative-Healthcare Sagility. Work At Home-Customer Service Representative-Healthcare. . . . . Job Code : REQ-003606. . Work@Home Missouri. . . . . . . Apply For This Job. . . . . Share: . . . . . . . . . . . . . . . . Job Description. . . Sagility combines industry-leading technology and . transformation-driven. BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.. . . . Job title:. . Work At Home-Customer Service Representative-Healthcare. . . Job Description:. . . Sagility is a global leader in business process management and optimizing the member/patient experience. Sagility combines technology-powered services with decades of Healthcare domain expertise to drive positive outcomes.. . . Join Our Team and S.O.A.R!.  . . . S. -Spark Curiosity . O. - One Team, One Direction . A. - Action for Results,.  R. - Right by Right Purpose. . . We pride ourselves on shaping careers. We have immediate openings for . Call Center.  . Customer Service . Representative. . Our customer service representatives are instrumental in the success of Sagility. Good customer service starts with a human touch, our representatives provide the touch and are the eyes and ears of our business.. . . Benefits of working with Sagility include. :. . . $14.00/hr  . . Performance incentives. . Paid training within state-of-art video training environment. . A comprehensive health plan after 90 days of employment. . Employee wellness and engagement programs. . A Real opportunity to grow your career - 90% of our Leaders started their career as a Customer Service Representative. . . .  . Responsibilities:. . . Answer all incoming calls promptly and manage them both effectively and efficiently. . Conduct research to provide the most effective solution to resolve customer issues.. . Document all calls. . Communicate in a professional, empathetic, and diplomatic manner with good voice quality, diction, and articulation. . Work to achieve daily team quality and customer satisfaction goals . . . . What we are looking for:. . . The ideal Sagility candidate will possess the following . characteristics: . . . Unwavering commitment to giving perfect effort. . Punctual and dedicated. . Thrives in a fast-paced environment. . Comfortable navigating between various applications on a computer. . Drive to exceed the callers? expectation. . Build current skillset. . . Must. have a positive attitude. . Belief that teamwork is crucial to being successful. . Previous healthcare experience a plus.. . Previous call center experience is a plus. . . . Requirements:. . . 18 years of age or older. . High School Diploma or equivalent. . 1 year in 1 Job, preferably in a call center customer service environment. . Reliable Attendance-. No Missed Time in First 90 days. . . Ability to type 25 wpm. . Proven oral and written communication skills. . Comfort with desktop computer system. . Hardwired internet connection with speeds greater than 10MB Upload and 25MB Download. . Secure, private work area at home. . Flexibility in schedule availability-Hours of Operation Monday-Saturday. . . . An Equal Opportunity Employer/Vet/Disability. . . . Location:. . Work@Home MissouriUnited States of America . . Apply For This Job. . Back. .