Director of Community at Grow Therapy

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Director of Community Grow Therapy. What You’ll Be Doing: . We are looking for an experienced Community Director to come in and own, develop, and revamp our provider community at Grow Therapy. . Own the online provider community experience after initial discovery, from engagement and connection, to further involvement across our organization . Build the broader Community vision and our 2025 roadmap, including team budget, initiatives, team headcount and goals. Develop weekly, monthly and quarterly KPIs across broader Community initiatives and individuals on the team. Work closely with the research team to understand and put together a Provider user journey for how users want to interact and get involved with the Grow Therapy community. Understand goals, priorities, and challenges of other leaders/departments and leverage the Community for support and run our “Community Committee” meetings.. Build and map out a online community experience for our providers to discover, engage, and benefit from the Grow Community. Manage day-to-day operations of online engagement, creating playbooks on online engagement strategies that encourage our community to continue to share their stories, knowledge, and build connection. Measure the impact of your efforts through growth and adoption of the platform, sentiment, and engagement, continuously iterating to reach even more of our users. Salary range: $160,000-$220,000. You’ll Be a Good Fit If: . 5+ years experience managing communities, ideally with 5k+ members and in a Tech startup environment. Experience building and owning KPIs, budgets, and hiring processes across a Community team. Demonstrated ability to manage digital community experiences including user groups, events, and knowledge-sharing portals. Able to create trust and credibility with customers, and successfully work with internal teams as a customer advocate, creating new capabilities and innovative ideas on how to support them. Excellent verbal and written communication skills. You should be comfortable preparing and sending materials, as well as training internal and external stakeholders. Ability to craft thought leadership articles with deep technical expertise. Strong project management skills including an ability to manage cross-functional deliverables in a fast-paced environment.