Product Specialist at OpenPhone

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Product Specialist OpenPhone. Do you love helping customers? Do you have an appreciation for new technology? Do you thrive in fast-paced environments? Do you want to make a meaningful impact at a high-growth startup?. We're looking for someone who'll quickly become a product expert, helping small businesses and startups solve their communication challenges. You'll represent the voice of the customer to our product team and play a key role in the development of a world-class buying experience. Does this sound interesting?. Here are some things you’ll do. Be the first point of contact for prospects and customers evaluating OpenPhone.. Quickly identify, qualify, and follow up on inbound leads (trial signups, demo requests, incoming chat) via phone, email, SMS, etc. You'll interact with hundreds of folks every week.. Become a product expert (and power user) of OpenPhone and its value proposition.. Set up and facilitate both 1-1 and 1-many demos like . this one. walking customers through the product and answering any questions.. Run a complete sales cycle where you will be closing deals and carrying a revenue target.. Come up with additional creative ways to deliver a best-in-class buying experience.. Document your findings and feedback in the appropriate tools, while sharing your experience with the broader company.. Provide support on additional sales projects as needed.. You will document processes and enjoy finding more efficient ways to scale our workflows. About you. You have at least 1 year of professional experience under your belt. Ideally, you've been in a customer-facing role like Customer Support, Sales, Operations.. You're a great communicator regardless of the medium - phone, email, video.. You have excellent organizational skills and can effectively prioritize your work in a fast-paced environment.. You are analytically minded and love solving ambiguous problems.. You're self-motivated, hungry to learn and work both fast and smart.. You're passionate about creating a delightful customer experience for every person you're in touch with.. You love high-velocity sales cycles and have no problem keeping yourself organized while working on many opportunities at the same time.. You are comfortable taking several customer-facing calls each day to accomplish your targets.