Senior UX Designer at JustAnswer

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Senior UX Designer JustAnswer. About the Role. As a Senior UX Designer at JustAnswer, you will play a pivotal role in shaping the digital experiences of millions of users worldwide. You'll have the opportunity to dive deep into understanding user needs, collaborating closely with cross-functional teams to deliver innovative and intuitive solutions. From conceptualization to execution, you'll lead the charge in crafting pixel-perfect designs that not only meet business objectives but also delight our diverse user base. If you're passionate about creating impactful user experiences and thrive in a fast-paced, collaborative environment, this role is tailor-made for you.. What You’ll Do. Collaborate with cross-functional teams to create intuitive user experiences.. Utilize UX design process for conceptualization and delivery of mocks.. Develop wireframes, prototypes, and visual designs that demonstrate a keen eye for aesthetics, layout, typography, and color theory.. Leverage tools like Figma, Figjam, Mouseflow, UserTesting.com, and Power BI.. Work collaboratively with product partners in San Francisco, Ukraine, and India to define priorities, plan projects, and design approaches that enable the best experiences and outcomes.. Contribute to design system maintenance and evolution.. Design for mobile (web and native) is required. Provide guidance and mentorship to team members.. What We’re Looking For. 5+ years of experience as a UX designer, with a strong portfolio showcasing successful UX solutions and designs.. Passion for learning and staying updated on current trends and best practices in web and mobile technology.. Proficiency in the complete UX design process, starting from user needs analysis to the delivery of wireframes, high-fidelity designs, prototypes, and final hand-offs.. Proficiency in utilizing tools like Figma, Figjam..  Indepth working knowledge of Mouseflow, UserTesting.com, Power BI, Google Analytics, ChatGPT, and Generative AI.. Background in Conversation Design and knowledge of animation tools are highly desirable.. Experience working in a fast-paced environment, supporting cross-functional teams and handling multiple projects simultaneously.. Excellent communication skills, both verbal and written, with the ability to influence and build consensus across teams.. Strong attention to detail and a data-driven approach to decision-making.. About Us. We are a San Francisco based company founded in 2003. Our mission is simple: we help people.  We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 10 million customers in 196 countries by answering more than 16 million questions. Our investors are Charles Schwab, Crosslink Capital, and Glynn Capital Management. . Why Join the Team. With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! . Our JustAnswer Promise. We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.. Data driven. : Data decides, not egos. Courageous:. We take risks and challenge the status quo. Innovative:. We're constantly learning, creating, and adapting. Lean:. We focus on customers, using lean testing to learn how to serve them best. Humble:. Past success is not a guarantee of future success. If these things matter to you, come join the team here at JustAnswer!. Work Environment. JustAnswer, India has adopted a remote-first/hybrid work environment in most locations. Some teams occasionally have the option to meet in person for teaming, collaboration, or social events. With employee well-being as a top priority, where legally permissible, employees must be fully vaccinated against Covid-19 to attend these optional in-person events.. Our Commitment to Diversity. At JustAnswer, we embrace workplace diversity. We believe diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.. #LI-Remote