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GCP Cloud Engineer Rackspace. Career Level Summary. Requires working knowledge and experience in own job discipline and broadens capabilities. Continues to build knowledge of the company, processes and customers. Performs a range of assignments related to job discipline. Uses learned and prescribed guidelines or processes in analyzing situations. Receives a moderate level of guidance and direction. Critical Competencies. Systems Thinking: Assists with a whole systems approach to analyzing issues by ensuring all components (structure, people, process and technology) are identified and accounted for. Idea Creation: Provides ideas and designs new solutions, methods and products to update what existed prior. Key Responsibilities. Monitor and provide maintenance for all related infrastructure. Ensure the control, integrity, and accessibility of the cloud environment for the enterprise. Lead Workload/Workforce Management and Optimization related tasks. Mentor and assist Rackers across the Cloud Function. Quality check development of technical training for all Rackers supporting Rackspace Supported CLOUD Products. Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business. Collaborate with Account Managers and Business Development Consultants to build strong customer relationships. Collaborate and share knowledge with other Engineers and Administrators on the support floor. Person Specification. Knowledge. Proficient knowledge of Cloud Platform Products such as GCP. Proficient skills in at least one of the following languages: Python, Microsoft, Linux. Proficient skills with git and git workflows. Proficient skills in leveraging CI and CD tools to automate testing and deployment. Knowledge of designing, building, implementing, analyzing, and troubleshooting distributed, highly available systems. Knowledge of at least one configuration management system such as Chef, Bash or other such tools. Understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services. Knowledge in the application of current and emerging network software and hardware technology and protocols. Requires conceptual knowledge in own job discipline and broadens capabilities. Understands key business drivers; uses this understanding to accomplish own work. Skills. Passionate about technology and has a desire to constantly expand technical knowledge. Detail-oriented in documenting information and able to own customer issues through resolution. Able to handle multiple tasks and prioritize work under pressure. Demonstrate sound problem-solving skills coupled with a desire to take on responsibility. Strong written and verbal communication skills, both highly technical and non-technical. Ability to communicate technical issues to nontechnical and technical audiences. Education. Required. Bachelor’s degree in Computer Science or any specialization. Requires Cloud Professional Exam Certificates: GCP.. Required. 4-7 Experience on Google Cloud. Should be willing to work in EMEA shift. Experience with cloud platforms, open-source databases and caching layers. Technical customer support experience in a cloud hosting/technology environment. Physical Demands. May require work on non-traditional shifts. Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24x7 operations. A willingness to work weekends and/or holidays when required as the business dictates.