CRM-Dynamics Servicing Implementation Specialist (.NET) at CREATEQ

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CRM-Dynamics Servicing Implementation Specialist (.NET) CREATEQ. Description. Implementation of the CRM-Dynamics Servicing Module as a part of the Platform Team within our organization, with a strong focus on platform and platform enablement. Collaborate with cross-functional teams to understand business requirements and translate them into scalable solutions on the CRM-Dynamics platform. Identify opportunities to leverage platform capabilities and features, as well as .NET development, to enhance customer servicing processes. Possess deep knowledge of CRM-Dynamics platform functionality, customization options, and integration capabilities. Provide guidance and support to the development team in configuring and customizing the platform using .NET technologies to meet business needs. Work closely with stakeholders to analyze business processes, identify gaps, and design optimal solutions using the CRM-Dynamics Servicing Module and .NET development. Recommend best practices and industry standards for system configuration, customization, and .NET coding. Stay up to date with the latest CRM-Dynamics platform releases, updates, and industry trends. Identify opportunities for process optimization, automation, and improved customer experiences within the servicing module, utilizing both CRM-Dynamics and .NET capabilities.. CRM Administration - manage the day-to-day administration of the MS-Dynamics CRM solution. CRM Development - expertise in customizing and extending the functionality of MS-Dynamics CRM. Data Management - responsibility for maintaining data integrity within the CRM solution. Requirements. 4+ years of experience. Excellent verbal and written communication skills in English. Proven experience in implementing CRM systems, with a focus on the CRM-Dynamics Servicing Module and .NET development. Strong knowledge of CRM-Dynamics platform capabilities, including customization, workflows, business rules, and integration options. Proficiency in .NET development, including C#, and related frameworks and technologies. Familiar with event-driven architecture patterns. Excellent problem-solving skills and the ability to analyze complex business processes and translate them into scalable solutions using both CRM-Dynamics and .NET. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Ability to work independently and proactively, with a strong sense of ownership and accountability. Relevant certifications in CRM-Dynamics, .NET development (e.g., Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, Microsoft Certified: .NET Developer) are preferred. Join our team and play a pivotal role in driving the successful implementation of the CRM-Dynamics Servicing Module, utilizing both CRM-Dynamics and .NET development skills to deliver exceptional customer service and enhance overall business performance. Bachelor’s degree in computer science, Information Systems, or a related field. English fluency. Benefits. A chance to be a part of a casual but professional environment where you will have a safe place to try, fail and learn. Have full ownership over your code. Coaching from our tech leads to advance your soft and technical skills and set your own development path. Defined and organized the onboarding process for both, the company and the project. Competitive compensation depending on experience and skills. Private pension and medical insurance for you and your family. Also, maternity and sick leave are 100% paid. Sport clubs – from fishing to basketball, whatever rocks your boat. Awesome referral fees - because great people know great people. Work-life balance – this is the company that really supports your professional, family and personal goals. Freedom to decide how you want to work - partly or fully remote or from our offices.