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Customer Success Manager Creatio. We are looking for a Customer Success Manager, who will be responsible for maintaining and developing customer relationships.  . What you should expect from us:    the award-winning product (a Leader in Gartner Quadrants) to be proud of;a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;culture of genuine care, ownership, dedication, and high standards (learn more here);a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;caring for your health: Creatio offers several options for medical insurance together with our medical partner;Creatio offers all team members competitive pay;paid leave options for life-qualifying events, sicknesses, etc;nice and modern hub in the Kyiv city center to get acquainted with colleagues or to gain some quiet space for concentration.. Working on our team as a Customer Success Manager position involves:. managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;. collecting feedback from customers about the Creatio system and satisfaction with the partner’s implementation project solution;. developing and maintaining trusted relationships with key partners and their customers;. driving customer retention and renewals by building strong relationships;      . collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth.. Candidate Expectations:. 2+ years of experience working with global SMB or Corporate segment customers;    . fluency in English is a must;  . experience in implementing/customizing corporate software;      . excellent communication and presentation skills;      . experience with CRM / ERP / Core systems;. experience in problem-solving, working with customer objections;      . experience in conducting trainings and presentations;. understanding business needs with further translation into the requirements;. project management experience with full-cycle corporate projects.. What you should expect from us:. the award-winning product (a Leader in Gartner Quadrants) to be proud of;. a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;. culture of genuine care, ownership, dedication, and high standards (learn more here);. a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;. caring for your health: Creatio offers several options for medical insurance together with our medical partner;. Creatio offers all team members competitive pay;paid leave options for life-qualifying events, sicknesses, etc;. nice and modern hub in the Kyiv city center to get acquainted with colleagues or to gain some quiet space for concentration.