Customer Success Manager Creatio. We are looking for a Customer Success Manager for the SMB and Corp segment market to join our team. . Working on our team as a Customer Success Manager position involves:. managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;. collecting feedback from customers about the Creatio system and satisfaction with the partner’s implementation project solution; . developing and maintaining trusted relationships with key partners and their customers;. driving customer retention and renewals by building strong relationships;. collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth.. Candidate Expectations:. 3+ years of experience working with global SMB or Corporate segment customers; . English language — Advanced; . experience in implementing/customizing corporate software; . excellent communication and presentation skills; . experience with CRM / ERP / Core systems;. experience in problem-solving, working with customer objections;. experience in conducting trainings and presentations; . understanding business needs with further translation into the requirements.. What to expect from us:. the award-winning product (a Leader in Gartner Quadrants) to be proud of;. a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;. culture of genuine care, ownership, dedication, and high standards;. a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;. Creatio offers all team members competitive pay;. paid leave options for life-qualifying events, sicknesses, etc.
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