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Senior Site Reliability Engineer Roadie. Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans.. Roadie is seeking a . Senior Site Reliability Engineer. to join our growing Technical Operations Team. We are looking for a candidate who has experience implementing site reliability principals, as well as production level Kubernetes experience.  The ideal candidate is a skilled problem solver with intimate knowledge of site reliability practices, standard dev ops principles, AWS, scripting languages and Kubernetes. . What You'll Do. Build systems that optimize the uptime and reliability of our platform, and support the management and optimization of our software delivery pipeline, observability and infrastructure operations. Maintain, support, and engineer production and non-production Kubernetes Clusters (EKS) as well as ES, MSK, RDS, and EC (Redis) clusters. Deploy and maintain monitoring and logging solutions based on Prometheus, Loki, Thanos, Grafana, OpenTelemetry and New Relic. Collaborate with cross-functional teams to identify and address potential bottlenecks, optimize resource utilization, and proactively prevent system failures. Define and manage SLO, SLI and error budgets. Develop processes, tools and automation to reduce toil across engineering teams. Plan and forecast service capacity and demand, assess cost optimization, and tune systems and software. Debug production / non-production issues. Take part in 24/7 on-call rotation. Technology We're Using Now. Python, Ruby on Rails, Golang. React/Redux, Objective-C and Swift, Android. Postgres, Redshift, Redis, Kafka. AWS/GCP. Docker/Kubernetes. OpenTelemetry/Prometheus/Thanos/Loki/Grafana/New Relic/Sentry. Git/CircleCI. ArgoCD. What You Bring. 5+ Years in various SRE roles. 5+ Years in various DevOPS/System Engineering roles. 5+ Years of experience building and managing production Kubernetes infrastructure. 6+ Years experience with popular scripting languages (Python, Ruby, Bash, etc.). Experience with Infrastructure as code such as Terraform or Crossplane. Experience with CI/CD Development tools (CircleCI, etc.). Experience with GitOPS Tools (ArgoCD). Experience using a broad range of AWS technologies (RDS, ElasticSearch, VPC, EKS, S3, CloudFront, MSK, Elasticache, CloudWatch, etc.). Experience developing and maintaining YAML templating systems (Helm charts, Kustomize, etc). Must be able to work independently, be self-motivated and handle multiple priorities. Comfortable working in a fast-paced agile environment. Finally, a willingness to admit what you don’t know, and learn what you need to learn quickly. Why Roadie? . Competitive compensation packages . 100% covered health insurance premiums for yourself. 401k with company match. Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!) . Flexible work schedule with unlimited PTO . Monthly 3-day weekends. Monthly WFH stipend . Paid sabbatical leave- tenured team members are given time to rest, relax, and explore. The technology you need to get the job done. This role is not eligible for Visa sponsorship. Applicants must be authorized to work for any employer in the U.S.