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Partner Operations Specialist HubSpot.  . Job Title: Partner Operations Specialist.  . Overview: As a Partner Operations Specialist, you will play a key role in executing operational processes and managing a case queue related to the Solutions Partner Program. Your efforts will be crucial in ensuring a smooth and efficient experience for stakeholders within a fast-paced, ever-changing environment..  . You will thrive in this role if you are systems-oriented, highly organized, and enjoy collaborating across teams to deliver high-quality support. This is an administrative-focused position suited for someone who excels in maintaining consistency and structure in a high-volume, dynamic setting..  . Key Responsibilities:.  . Manage a high volume of partner-specific support cases, submitted by the global partner team, ensuring accurate administration of partner accounts.. Oversee and streamline operational processes that support the Solutions Partner Program, becoming a subject matter expert on key aspects of program execution.. Prioritize and organize daily tasks while working cross-functionally with partner sales, service, business enablement, and finance teams to execute on various non-recurring activities..  . What We're Looking For:. Proven experience in a support, customer service, or account administration role. Exceptional communication and interpersonal skills, with the ability to engage effectively with various stakeholders. A customer-focused mindset and a strong sense of urgency in resolving issues to benefit partners and internal teams. Strong organizational skills with a keen eye for detail. Ability to manage time efficiently and prioritize in a high-volume work environment. Familiarity with software systems for data entry and administrative tasks.  . Ideal Candidate Profile:.  . Highly organized and process-driven, with an ability to adapt quickly in a changing environment. Comfortable handling administrative tasks while working toward overall program goals and maintaining a high level of customer satisfaction. Job Application Screening Questions: to be completed during the online application .  . How do you keep organized when you have multiple competing priorities? How do you determine what gets prioritized first?. Could you describe your experience in a support, customer service, or account administration role? How does it relate to this position?. How do you demonstrate a customer-focused mindset and a strong sense of urgency when resolving issues?. Describe a situation where you had to communicate effectively with different stakeholders. How did you ensure all parties were aligned and satisfied?. How do you maintain clarity and consistency in your communication in a fast-paced, ever-changing environment?.