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Implementation Consultant I (Fixed) Tekion. *Internally this position is titled Business Solutions Analyst I. . Key Responsibilities. . . Oversee and facilitate dealership user training and support through the implementation lifecycle. . Provide DMS training to dealership staff in all departments and have fun while doing it. . Guide and direct additional implementation specialists assigned to the project to ensure high execution. . Obtain critical milestone signoffs from key dealership contacts. . Proactively identify implementation risks and mitigate them effectively and efficiently. . Manage training and setup items in an organized manner, keeping detailed notes, and completing all checklist items in our implementation runbook. . Must successfully complete an 8-10 week certification/training program and display a strong grasp of product and process knowledge retention. . Demonstrated history of sustaining a positive attitude during high-stress situations with both dealer partners (DP) and internal teams. . Fast-learner, and passionate ability to remain in-touch with fast-changing SaaS solutions. . In-depth knowledge of the retail automotive industry, including common terminology and dealership process flows. . Deep understanding of Tekion products, including end-user workflows and configurations. . Knowledge and understanding of implementation processes, including adjacent internal teams role & responsibility with the project. . Represent Tekion in a positive and professional way in all dealership interactions. . Work closely with the Implementation manager to set and manage dealership expectations. . Foster relationship with all dealership personnel and stakeholders. . . Skills and Experience. . . 5+ years of DMS experience in the auto industry. . Proven experience implementing SaaS solutions in large and small auto dealerships. . Experience working in an early-stage startup environment is a plus. . Exceptional written and verbal communication skills, interacting with all levels of stakeholders. . Established ability to articulate technical jargon into consumable levels of understanding for adult learners. . Ability to take customer suggestions or insights and translate them into technical deliverables for Tekion Product & Support teams. . 3+ years in Project Management or Project Lead role is preferred. . Travel is 85-90%. . Normally receives little instruction on day-to-day work, general instructions on new assignments. . . Perks and Benefits. . . Competitive compensation and generous stock options. . 100% employer-paid top-of-the-line medical, dental and vision coverage. . Great benefits including unlimited PTO, parental leave and free snacks and beverages. . The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies. . Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper. . Work on the latest and coolest technologies – everything is home-grown and built ground-up. . A dynamic work environment with a strong sense of community and collaboration. . The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy. . Exciting opportunities for career growth and development. . . Current Tekion Employees – Please apply via Greenhouse Internal Job Board