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Director of Account Management Postscript. As the . Director of Account Management. , you will lead and expand our Account Management team. This team is responsible for securing renewals and driving growth through cross-selling and upselling to our existing customer base. In partnership with Customer Success Managers—who focus on strategy and product training—Account Managers own the commercial relationship with clients.​. This is a fully remote position.. What You'll Do:. Lead and Develop the Team:. Manage a small team of Account Managers, providing mentorship and strategic direction to drive performance and professional growth.​. Strategic Planning:. Develop and implement strategies to achieve renewal targets and identify opportunities for cross-selling and upselling additional products and services.​. Collaborative Partnership:. Work closely with Customer Success Managers to ensure a cohesive approach to client management, aligning commercial objectives with customer success initiatives.​. Performance Monitoring:. Establish key performance indicators (KPIs) for the Account Management team, regularly assessing performance and implementing improvements as needed.​. Process Optimization:. Refine and scale account management processes to support growth and enhance client satisfaction.​. What We're Looking For:. Experience:. A seasoned sales leader with a minimum of 5 years in sales management, including at least 3 years focused specifically on account management.​. Demonstrated success in a high-growth SaaS environment.. Martech experience highly preferred but not required.. Leadership Skills:. Proven ability to build, lead, and develop high-performing teams.​. Strategic Acumen:. Strong strategic thinking with a track record of developing and executing successful sales and account management strategies.​. Communication:. Excellent interpersonal and communication skills, capable of fostering strong relationships both internally and externally.​. Adaptability:. Comfortable working in a fast-paced, dynamic environment with the ability to manage multiple priorities effectively. . What You’ll Love About Us. Base salary plus uncapped variable & significant equity (we do not have geo based salaries). High growth startup - plenty of room for you to directly impact the company and grow your career!. Work from home (or wherever). Fun - We’re passionate and enjoy what we do. Competitive compensation and opportunity for equity. Flexible paid time off. Health, dental, vision insurance