We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Customer Success Manager Creatio. We are looking for an Customer Success Manager, who will be responsible for maintaining and developing customer relationships. . Responsibilities:. Maintain and develop long-term relationships with strategic global customers of the Enterprise segment.    . To act as a trusted advisor of Enterprise accounts and communicate with them on different levels including C-level executives.        . Control and audit delivery processes in projects for Enterprise customers, identify early red flags to prevent delivery-related issues.  . Engage and collaborate with overseas customers and partners to find a win-win structure of relationships for all parties.    . Grow customer's portfolio through zero churn and active cross and up sales.             . Maintain higher than industry average NPS score.. Required skills and qualifications:. Fluency in English is a must.       . Experience in B2B account management or project management with Enterprise accounts of not less than 4 years.            . Desire to learn and adapt fast according to a changing market environment.     . Customer-centric expert with a track record in delivering customer success.            . Project management experience with full-cycle Corporate and Enterprise projects. . What you should expect from us:. The award-winning product (a Leader in Gartner Quadrants) to be proud of.             . A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.        . Culture of genuine care, ownership, dedication, and high standards (learn more here).     . A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.     . Caring for your health: Creatio offers several options for medical insurance together with our medical partner.      . Creatio offers all team members competitive pay.          . Paid leave options for life-qualifying events, sicknesses, etc.       . Nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.