Content Processing Specialist (Content Moderation) at BrickBrands

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Content Processing Specialist (Content Moderation) BrickBrands. Location Information: Peru. Company Description. BE PART OF OUR GLOBAL TEAM AND JOIN THE BRICKBRANDS WAY! . Proud of our Finnish heritage, BrickBrands has been in the business for over 6 years providing 24/7 brand protection, positive brand sentiment and overall increased customer engagement in various languages and cultures.. BrickBrands is a fast-growing company offering a lot of opportunities and valuable learning experiences that open doors for talented individuals to be a part of our global team. We embrace and promote diversity and inclusivity, the first step in building better relationships and conversations. Thus BrickBrands is always on the lookout for self-starters with the passion to excel and to join us in our mission: . Create opportunities for brands and communities to speak. . As part of a fast-paced environment, the need for additional resources appears constantly. Therefore we aim to build a pool of talented individuals and have our very own ongoing recruitment. Searching for individuals who are highly interested in social media, marketing, and customer experience to be a part of the global environment and learn the BrickBrands Way.. What does the team have to say about BrickBrands?. Great flexibility, support, and communication. Friendly and professional environment . Great place to work remotely. Diverse with lots of opportunities       . I’ve never enjoyed a job as much. Job Description. Summary of the Role. As a Content Processing Specialist, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation and ensuring a safe experience for all businesses and individuals around the world. . Here’s What You Will Do:. Use our online platform to monitor content. Maintain constant communication with your shift manager to resolve any issues or questions. Rapidly identify any online communication, whether it’s a plain text or a meme and stay up to date with the latest social media trends/lingo. Ensure the safety of the online community, and that the policies and guidelines are being followed accordingly . Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner. Work with various brands from different industries to detect, review and monitor all kinds of content . Qualifications. Here’s What You Will Need:. A High School Diploma or equivalent. A personal PC/laptop with a working webcam. General knowledge and interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc) . An inquiring mind to all things social media and different brands from different industries. A good working home environment with a stable internet connection. Must have experience in . content moderation, Customer Service (non-voice), or social media/community management. Any form of experience in . Social Media.  and . marketing.  is a plus!. The ability to work an 8-hour shift, on a rotating schedule, and be flexible to work on weekends.. Excellent communication skills in English, both written and oral. Additional languages are a PLUS!. Additional Information. The Perks BrickBrands Offers:. 100% Remote position. Paid Time Off. Continuous learning experience & career growth opportunities. Offers competitive compensation based on location market rates. A great opportunity to work with a well-known brand. A welcoming environment where even your feedback and suggestions are all being taken into consideration. Enjoy working in a diverse & global team environment - BrickBrands team members come from different backgrounds. Do you have an inquiring mind? Want to be a part of a global team that values collaboration and ensures a safe and positive environment? Send your CV in ENGLISH