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Benefits Coordinator at Lime. Remote Location: United States. Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered more than one billion rides in cities around the world. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership..  . Lime is hiring a Benefits Operations Coordinator. In this role, you will support day-to-day benefits operations while helping improve how work gets done through process optimization and the use of AI and automation tools. You will assist employees with benefits-related queries, including leaves of absence, health and wellness plans, 401(k) administration, and employee education.. This is a remote position with a requirement for candidates to reside in the United States to maintain effective collaboration across teams.. What You'll Do:. Assist in the administration of Lime’s employee benefits programs, including medical, dental, vision, life AD&D, Employee Assistance Program (EAP), Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), leave of absence, retirement plans, and wellness initiatives.. Serve as the primary point of contact for employees, providing guidance on benefits and leave options and promptly resolving issues related to enrollment and eligibility.. Participate in regular audits and contribute to the development of standard operating procedures to ensure compliance and efficiency.. Execute administrative tasks, including managing service tickets and troubleshooting related issues.. Document and maintain key processes, procedures and guides for benefit administration.. Provide support in administering open enrollment, fielding inquiries, and distributing communications.. Coordinate operations and efficiencies of benefits administration by liaising effectively between benefits, payroll, human resources and third-party vendors.. Support with vendor invoicing, billing and payment processes.. Design and implement process improvements using AI tools and automation platforms to reduce manual work, increase scalability, and improve service delivery.. About You:. 2+ years of benefits and leave related experience coupled with an analytical mindset and proven experience in supporting internal stakeholders. Ability to effectively plan, organize and meet deadlines while maintaining a high level of quality and confidentiality. Advanced proficiency in Microsoft Excel or Google Sheets required.. Demonstrated effectiveness in contributing to a team, including the capacity to review and improve workplace practices. Excellent interpersonal skills, including the ability to effectively interact with all levels of the organization in a professional manner. Familiar with pertinent federal and state regulations including the HIPAA, ACA, ERISA, COBRA, FMLA, ADA, Section 125 plans, workers' compensation, COBRA, and DOL requirements preferred. Knowledge of G Suite/Google Workspace preferred. Familiar with Workday HRIS required. Proven experience leveraging AI tools or automation technologies to improve operational processes, with the ability to identify inefficiencies and implement scalable solutions.. Strong curiosity and ownership mindset toward adopting emerging technologies and embedding AI into day-to-day workflows.. U.S. Based Position - What We Offer:. Comprehensive Health & Wellness:. A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits.. Financial & Retirement Planning:. 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.. Family & Fertility Support:. Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.. Paid Time Off:. Accrued vacation based on years of service, paid leave, and 10 company holidays.. Unique Lime Perks:. Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.. The salary range listed reflects what Lime reasonably expects to offer for this role, with the final base salary determined by objective factors such as the candidate’s location and relevant skills and experience. Depending on the position, the total compensation package may also include discretionary annual performance bonus opportunities and equity, subject to applicable plan terms and eligibility requirements.. Lime considers all qualified applicants for employment, including those with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and all other applicable federal, state, and local laws.. #LI-AM1. #LI-Remote. If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.. Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email [email protected] for assistance.