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Director of Customer Marketing & Community at True Talent Solutions Partners. Remote Location: San Francisco. About the Role. Build a customer advocacy and community function from the ground up at a high-growth healthcare AI company. You will turn customer outcomes into stories, references, and relationships that support customer engagement and business growth.. What You'll Do. Build a Customer Advisory Board, including member recruitment, charter development, and initial engagements.. Create a customer reference program and a steady cadence for producing case studies, testimonials, and video content.. Develop a customer speaker bureau and prepare customers for events, webinars, and press opportunities.. Integrate customer proof points into the website, sales materials, account-based marketing campaigns, and executive communications.. Track program impact through reporting on pipeline, references, customer stories, and community engagement.. What We're Looking For. Seven to ten years of experience in B2B customer marketing, customer advocacy, or product marketing.. Experience building customer advocacy or reference programs from the ground up, including a Customer Advisory Board.. B2B enterprise experience, ideally at a high-growth company or in a regulated industry.. Healthcare, healthtech, or other regulated-industry experience working with executive stakeholders.. Familiarity with CRM platforms such as Salesforce, marketing automation, and content management systems.. Compensation & Benefits. Base salary: $180,000 to $200,000 USD annually. Visa sponsorship is available.. Location. Remote, United States. Primary location: San Francisco, California.