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Senior Platform Engineer (Azure / DevOps / AI Infrastructure) at Tideline RCM. Remote Location: United States. About Us. We’re a health-tech spin-off from a leading provider of . integrated pharmacy and healthcare workflow solutions. uniquely positioned to tackle the challenges of pharmacy claim processing and backend billing. With firsthand knowledge of the system's pitfalls, we leverage our deep expertise to boost operational efficiency, enabling seamless collaboration among care teams, payers, and patients. By combining automation, data-driven insights, and user-centric design, we're transforming fragmented systems into unified, transparent experiences. If you're passionate about directly improving healthcare, we’d love for you to join us.. Why We Do What We Do. We envision healthcare as:. Efficient:. No more paperwork or missing information.. Collaborative:. Breaking down silos among doctors, pharmacists, and payers.. Patient-Focused:. Faster claims processing and reimbursement to enhance patient outcomes.. We use innovative technology and thoughtful design to overcome delays, reduce costs, and improve patient care and provider experience.. Role Overview. We are hiring a . Senior Platform Engineer. to . own, design, and scale our Azure-based platform infrastructure. .. This is not a pure DevOps role.. You will:. Build the platform (hands-on). Define the architecture (strategy). Evolve into leadership (Team Lead → Director → Head). We want someone who can think like a Head of infrastructure, but still ship like a senior engineer in startup mode.. What You Will Do. Platform & Infrastructure. Design and operate multi-environment Azure infrastructure (dev / staging / production). Build . secure, scalable cloud architectures. using:. VNet, Subnets, Private Endpoints. AKS (Azure Kubernetes Service). Storage (Blob, SQL, CosmosDB if needed). Ensure . strong isolation and compliance boundaries. (HIPAA-ready mindset). Infrastructure as Code. Lead infrastructure development using . Terraform. Define reusable modules, environments, and deployment patterns. Implement . infrastructure lifecycle management. and drift control. DevOps & CI/CD. Build and maintain . Azure DevOps pipelines. Design . secure, scalable CI/CD workflows. Automate:. Build. Test. Deployment. Rollback strategies. Containers & Orchestration. Design and operate . containerized workloads. Manage . AKS clusters at scale. Implement:. Helm / deployment strategies. Autoscaling. Observability. Security & Compliance. Implement . secure-by-design infrastructure. Work with:. Identity & access (RBAC, Managed Identity). Secrets management (Key Vault). Network isolation. Build with . HIPAA / regulated environment mindset. Cost & Performance Engineering. Optimize . cloud cost (FinOps mindset). Monitor and improve:. Resource utilization. Scaling strategies. Cost vs performance trade-offs. AI Infrastructure (Next Gen). Deploy and operate . agentic AI workflows. using Azure AI Foundry. Integrate AI services into platform architecture. Build infrastructure supporting:. LLM-based workflows. Data pipelines for AI systems. Leadership & Evolution. Act as a . technical leader for platform. Define best practices, standards, and architecture. Mentor engineers and help build the platform team. Grow into:. Team Lead → Director → Head. What We’re Looking For. Core Requirements. Strong experience in . Azure cloud ecosystem. Deep knowledge of:. Networking (VNet, DNS, private endpoints). Compute (AKS, VMs, containers). Storage systems. Proven experience with . Terraform in production. DevOps & Platform. Hands-on experience with:. Azure DevOps (pipelines, releases). CI/CD design and automation. Strong experience with:. Docker. Kubernetes / AKS. Architecture Depth. Experience across:. On-premise environments. IaaS. Ability to design . end-to-end infrastructure systems. Security & Compliance. Experience with . regulated environments. (HIPAA or similar is a strong plus). Understanding of:. Data protection. Access control. Auditability. AI / Modern Stack (Strong Plus). Experience with:. Azure AI / LLM infrastructure. Agent-based workflows. Interest in building . AI-first platform systems. Nice to Have. Experience with . .NET / backend systems. Experience in:. Healthcare. Fintech. Payments / regulated systems. Experience with Hashicorp tools. Profile We Want. Builder mindset. → you create, not just maintain. Ownership. → you think end-to-end, not per ticket. Ambition. → you want to grow into leadership. Pragmatism. → you balance perfection with delivery. Systems thinking. → you understand how everything connects. Why Join. Build . greenfield + evolving platform. in a complex, high-impact domain. Work on . real-world regulated systems (healthcare + payments-like complexity). Opportunity to . shape the entire platform organization. Competitive compensation. Strong . growth path into leadership. Exposure to . AI-native infrastructure from day one. Meaningful Equity. – Share in the success you help build.. Comprehensive Healthcare. – Medical, dental, and vision.. Flexible Work. – Fully remote with flexible hours.. Generous PTO. – Time to recharge, plus company holidays.. Professional Development. – Budget for certifications, courses, and conferences.