Senior Business Program Manager, Engineering Operations at 1Password

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Senior Business Program Manager, Engineering Operations at 1Password. Remote Location: Remote (United States | Canada). About 1Password. At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. . If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.. As a Senior Business Program Manager within 1Password’s Engineering Operations (EngOps) team, you will shape the impact, culture, and health of our growing Technology organization, directly influencing how efficiently and effectively we deliver our product and infrastructure, and continuously advance our security posture. You’ll collaborate across Tech to build and support critical non-technical programs, from guiding org communication and knowledge management to optimizing developer training, mentorship, and tooling enablement.. You are invested in developing a positive and productive environment for learning and growth. You excel at turning complex challenges into actionable plans, creating meticulous roadmaps, and driving execution for tangible results. Your approach includes scoping solutions, building stakeholder buy-in, setting clear milestones, and communicating progress. Resourceful and hands-on, you thrive in a fast-paced, dynamic setting. You love to solve ambiguous problems, build clarity, and get things done.. This is a remote opportunity within Canada and the US.. What we're looking for:. You have 4-6 years of increasingly complex program or project management experience, ideally within a technology or product function. You have a strong understanding of how software organizations operate.. You enjoy tackling complex and ambiguous challenges, consistently driving toward effective and pragmatic solutions. You can navigate shifting priorities and make good game-time decisions.. You have a track record of building detailed project timelines, setting clear milestones, and keeping project teams on track throughout execution, managing projects of increasing complexity and scope. . You’re experienced at developing strong, collaborative relationships and working cross-functionally in a remote-first or remote-only environment spanning multiple countries and time zones.. You have exceptional communication skills. You can draft clear, concise, and impactful comms, build compelling decks, and create & maintain comprehensive documentation. When communicating across an organization, you know how to sequence and tailor your messaging and calls to action effectively for different audiences in different channels.. You’re highly organized and detail-oriented, and you can zoom in and out as needed to focus on the most important things. We move fast and work on many projects at once; you love tackling a variety of challenges across your week.. You’re curious about AI and have spent time figuring out how to use it to enhance your work. You’d be excited to identify and develop effective ways to integrate AI and other tools into our team operations and programs.. Experience with Notion and/or JIRA is a plus but not required.. What you can expect:. Collaborate with a talented team of program managers, initially supporting and enhancing existing programs.. Proactively identify strategic opportunities within Tech to introduce or mature programs aligning with our evolving priorities and needs, demonstrating strong analytical and problem-solving skills.. Independently design, launch, and manage your own programs, translating high-level requirements into detailed, prioritized tasks. Define project plans, mitigate risks, coordinate resources, and manage rollouts and maintenance, including strategic handoff to long-term owners where appropriate.. Develop strong partnerships across Tech, influencing and aligning teams to achieve program goals.. Practice effective change management, guiding stakeholders and teams through transitions related to programs, tools, operational improvements, and other organizational transformations.. Shape and drive impactful Tech programs, such as tooling training and enablement, optimizing incident reviews, creating internal communications frameworks, contributing to structured developer hiring, and enhancing developer onboarding, mentorship, and training. You may also contribute to org budget tracking and planning.. USA-based roles only: The annual base salary for this role is between $115,000 USD and $155,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.. Canada-based roles only: The annual base salary for this role is between $95,000 CAD and $129,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.. Our culture . At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. . You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, . 1Password is not for everyone. . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. . We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.. Our approach to remote work . We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. . What we offer. We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: . Health and wellbeing. 👶 Maternity and parental leave top-up programs. 🏝 Generous PTO policy . 💖 Four company-wide wellness days .  Growth and future . 📈 Company equity for all full-time employees. 💸 Retirement matching program. 🔑 Free 1Password account. Community . 🤝 Paid volunteer days . 🌎 Employee-led inclusion and belonging programs and ERGs. 🏆 Peer-to-peer recognition through Bonusly. You belong here.. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See . here. for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . this form. . For additional information see our . Candidate Privacy Notice. .