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Client Success Manager (Remote, Spanish-speaking) at OnHires. Remote Location: Remote - Colombia. About the Role. Our client is a fast-growing, performance-driven . digital creator agency. working with international female and trans creators in the subscription-based content space.. They are looking for a . Client Success / Relationship Manager. who will act as the main point of contact for creators — from the first conversation to long-term cooperation.. This role is ideal for someone who excels at communication, relationship-building, and follow-ups, and who enjoys working in a fast-paced, results-oriented environment. You will work closely with the founder and play a key role in . onboarding, closing, and retaining high-quality creators. .. 🚫 This is . not. a typical sales role. 🚫 This is . not. an administrative role. ✅ This is a . relationship-first, performance-based position. with clear targets and strong upside.. Responsibilities. Act as the first point of contact for incoming creator leads (website, social media, messaging apps, ads). Communicate with creators via text, voice messages, and video calls. Qualify, onboard, and close creators into cooperation. Build trust-based, long-term relationships. Guide creators through onboarding and first operational steps. Coordinate with internal content and management teams. Monitor cooperation quality during the first 30+ days. Maintain a clean pipeline and basic performance reporting. Escalate issues and communicate directly with the founder when needed. Performance Expectations. Target onboarding volume: . 12 creators per month. Strong focus on . quality and retention. , not just volume. Professional communication and fast response times. Creators remain active, engaged, and aligned during the first 30 days. Requirements (Must-Have). Native or near-native . Spanish. Fluent English. (C1+). Strong communication and relationship-building skills. Experience with calls, follow-ups, and onboarding. Highly organized and reliable. Comfortable working in a performance-driven environment. Comfortable working with adult content creators, including trans creators. Experience with remote tools (Notion, Airtable, Telegram, WhatsApp). Nice to Have. Experience in the creator economy or subscription-based platforms. Sales, closing, or account management background. Understanding of paid ads or lead funnels. CRM or Airtable experience. What the Client Offers. Competitive, performance-based compensation. Fully remote work. Direct access to the founder. Clear systems, SOPs, and expectations. No micromanagement. Long-term cooperation and growth opportunities. Opportunity to grow into a . senior or leadership role