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Remote Live Chat Support at PLACE VALUE. Remote Location: Dallas . We are seeking a motivated and experienced individual to join our Customer Support team as a Remote Live Chat Support. In this role, you will be responsible for providing real-time assistance to customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and enjoy helping others, we want to hear from you!. Responsibilities:. Engage with customers via live chat to provide support and assistance. Resolve customer issues and complaints in a timely and professional manner. Identify customer needs and recommend appropriate solutions. Escalate complex issues to the appropriate department for resolution. Maintain accurate and detailed records of customer interactions. Qualifications:. Previous experience in customer service or support role. Excellent written and verbal communication skills. Ability to multitask and prioritize in a fast-paced environment. Strong problem-solving skills and attention to detail. Proficiency in using live chat software and CRM systems. Skills:. Customer service orientation. Empathy and patience. Ability to work independently and as part of a team. Adaptability and flexibility. Time management and organizational skills