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Senior Account Manager – Customer Growth & Success at Growth Troops. Remote Location: Brazil - São Paulo. Senior Account Manager – Customer Growth & Success. 📍 Remote (US Time Zones Preferred) | 💼 Full-Time. Empower Clients. Drive Expansion. Deliver Results.. A fast-growing, AI-powered SaaS company is looking for a . Senior Account Manager – Customer Growth & Success. to lead post-sale relationships and unlock new opportunities across high-value clients. You’ll work at the intersection of customer satisfaction and revenue expansion, ensuring every account is nurtured, retained, and ready to grow.. What You’ll Do. Own the client lifecycle post-sale—from onboarding through renewals and upsell. Build trusted relationships across a portfolio of mid-market and enterprise clients. Deeply understand each client’s goals, workflows, and adoption path. Proactively identify growth opportunities and collaborate with sales to close them. Conduct regular success reviews, planning calls, and product feedback loops. Monitor account health and intervene early to reduce churn risk. Maintain detailed account records and activity tracking in CRM platforms. What You Bring. 3–5+ years in account management, customer success, or B2B partnerships. Proven ability to grow accounts and lead conversations that drive impact. Excellent communication and relationship-building skills. Comfortable navigating SaaS platforms and customer feedback tools. Organized, goal-driven, and eager to collaborate across remote teams. Bonus. : Experience with tools like HubSpot, Airtable, or Slack, and a background in SaaS or AI products.. Be a key player in scaling client value across a growing, AI-led platform.