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CMDB / CSDM Analyst (ServiceNow) at Rehire. Remote Location: Argentina. At Rehire, we are partnering with an international organization to find a . CMDB / CSDM Analyst (ServiceNow). to join a long-term global project. We're looking for a highly skilled professional with strong expertise in . ServiceNow, CMDB, CSDM, and IT Operations Management (ITOM). who is passionate about improving data quality, optimizing IT service management, and building scalable enterprise solutions.. Responsibilities:. · Maintain the accuracy, integrity, and maturity of the ServiceNow CMDB aligned with the Common Service Data Model (CSDM).. · Monitor CMDB health dashboards and remediate duplicate, orphaned, or stale Configuration Items (CIs).. · Implement and enforce CSDM standards across Business Applications, Application Services, and Technical Services.. · Configure and maintain ServiceNow Discovery, Service Mapping, and data integrations.. · Design, develop, and customize ServiceNow applications and workflows.. · Collaborate with business stakeholders to gather requirements and recommend technical solutions.. · Design and develop ServiceNow workflows, integrations, and platform enhancements.. · Support platform administration, upgrades, deployments, and ongoing maintenance.. · Lead workshops, provide platform demonstrations, and support solution design discussions.. · Produce technical documentation, data dictionaries, process diagrams, and knowledge articles.. · Collaborate with IT teams to improve platform performance, governance, and operational efficiency.. · Participate in Agile ceremonies and contribute to continuous improvement initiatives.. Requirements:. · 5+ years of professional experience in IT Infrastructure, Configuration Management, ServiceNow, or related roles.. · 3+ years of hands-on experience with ServiceNow development and administration.. · Strong experience with CMDB, CSDM Framework, ITOM, Discovery, and Service Mapping.. · Experience developing with Business Rules, Glide, UI Policies, Flow Designer, ACLs, and scripting.. · Experience working with ITSM, ITAM, ITOM, and other ServiceNow platform modules.. · Solid understanding of IT infrastructure, including servers, networking, enterprise applications, and cloud environments (AWS/Azure).. · Experience configuring and maintaining MID Server.. · Experience with Service Portal configuration and UI customization.. · Strong analytical skills with experience identifying and resolving data quality issues.. · Experience gathering business requirements and leading stakeholder workshops.. · Experience working in Agile/Scrum environments.. · Excellent documentation, communication, and stakeholder management skills.. · Advanced English proficiency (C1 or higher), with excellent written and verbal communication skills.. · Bachelor's degree in Computer Science, Information Systems, Systems Engineering, or a related field.. About the Position:. · Work Model: 100% Remote.. · Working Hours: Full time. Monday to Friday, 9:00 AM to 6:00 PM. · Project Duration. :. Through . April 30/November 30, 2027. .. · Compensation: Competitive salary.. · Culture: A collaborative, flexible, and innovation-oriented work environment.. If you meet the requirements and are interested in joining a growing creative team, apply at . www.rehire.ar/jobs. and submit your resume.