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Staff Software Engineer, Core Product at Sully.ai. Remote Location: US - Remote. About Us. 👏 Team from OpenAI, DeepMind, NASA, GoogleX, Tesla, and 2 physicians: 6 exits, 2 IPOs.. 🔥 Our model outperforms Claude, Gemini, and GPT-4.5 on clinical benchmarks.. 📈 400+ healthcare orgs signed in 16 months.. ⚡️ $25M raised from YC, Amity Ventures, Sequoia scouts, and more.. 🌎 $1T+ market opportunity. We’re going after all of it.. About the Role. We are seeking a Staff Software Engineer to accelerate the reliability and velocity of . Sully.ai. ’s core product. You will take ownership of critical services and UI components end-to-end, setting engineering standards, shaping rituals, and applying SRE practices to ensure measurable performance. This role combines deep technical execution with leadership — guiding reliability practices, strengthening pipelines, and enabling the team to ship faster with confidence.. Key Responsibilities. Own a product slice end-to-end (service + UI) with defined SLOs, dashboards, and on-call practices modeled on DORA/SRE standards.. Refactor high-churn pipelines (e.g., transcription → JSON notes, EHR writebacks) behind stable contracts and automated tests.. Lead engineering rituals (weekly plan → ship → measure cadence, observability reviews, post-deploy metrics).. Improve clinical reliability and latency with profiling, caching, and schema/contract hardening.. Mentor engineers and set quality guardrails for velocity, reliability, and maintainability.. Hard Requirements. Proven experience operating production services with measurable reliability (SLO/SLA, error budgets) and CI/CD practices.. Strong technical depth in Python and TypeScript; able to operate across APIs, data pipelines, and UI.. Experience driving systemic reliability and velocity improvements across teams.. Bias to action and comfort in ambiguous, founder-style environments.. Nice-to-Have. Healthcare/EHR integration experience (FHIR, HL7, bidirectional sync).. Experience leading small teams or cross-functional initiatives.. Background with OpenTelemetry, advanced observability, or scaling in regulated industries.. First-Month Focus. Take ownership of a core product service and establish clear SLOs and dashboards.. Audit reliability pain points (audio→note, EHR sync paths, agent interfaces) and propose immediate refactors.. Implement weekly “plan → ship → measure” engineering cadence with metrics visible to the team.. Success OKRs (90 Days). Halve error rates on at least one high-churn pipeline via tracing, contracts, and CI/CD guardrails.. Cut latency of core product workflows (30–50%) under clinical load.. Establish team-wide observability and engineering rituals (on-call, post-deploy metrics, lead time tracking).. Culture Fit. Persistent, driven problem solver. Willing to push back on leadership to defend quality/timelines. Thrives in high-ambiguity, fast-paced startup environments. Why Join . Sully.ai. ?. 🔥 Shape the Future of Healthcare: Build category-defining partnerships that enable doctors to focus on saving lives.. 📈 Early-Stage Impact: Join early and play a critical role in shaping our partnership roadmap and overall company growth.. 🌎 Remote-First Culture: Work with a talented, mission-driven team in a flexible, remote environment.. 💰 Competitive Compensation: Enjoy a competitive salary, equity, and the opportunity to make a real difference.. 🏆 Solve Scalability Challenges: Tackle complex challenges in a rapidly growing company, driving impactful change in healthcare.. Sully.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Sully.ai prohibits any form of workplace harassment..