Principal Product Manager (Community) at Simply Wall St

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Principal Product Manager (Community) at Simply Wall St. Remote Location: Australia (Remote). OUR MISSION. At Simply Wall St, we help people become confident, long-term investors. The stock market offers an exceptional opportunity for building wealth, but it’s easy to fail. While many chase quick wins, we believe in thinking long-term and investing like a business shareholder. Our product gives individual investors the capabilities to build a portfolio, previously only available to professionals.. WHY JOIN?. Help us empower individuals by giving them a new way to invest in stocks;. Work at a profitable, global, B2C SaaS startup;. Operating at scale with 6.5 million users across 180 countries;. Small team and flexible working environment;. Work with a product customers love: 4.5* Trustpilot Reviews;. Strong employee retention with 70% of the team with us for >2 years.. See more information about the company, how we work and benefits etc . https://simplywallst.atlassian.net/wiki/spaces/SWSP/overview.  . . ROLE OBJECTIVE. To drive user engagement, connection, and retention by building and evolving a vibrant, scalable community platform that empowers retail investors to build a long-term stock portfolio. . COMMUNITY. Retail investors seek more than just quantitative data; they want authentic insights and perspectives from fellow investors. You’ll shape our Community to deliver compelling, user-generated content that helps both novice and experienced investors make informed decisions. This will differentiate our core Portfolio offering by pioneering a new approach, Narrative-Based Investing.. ABOUT THE TEAM. The Community team is a cross-functional team working to deliver the Community vision. You will report to the founder and work closely with the Community Triad (Engineering Manager, Designer, Yourself). You will work collaboratively with engineering and design to define and guide product execution.. The Simply Wall St team is a fully remote team with core hours between 9.30 am - 4 pm AEST.. RESPONSIBILITIES . Own the strategic vision and roadmap for the community product, aligning it with company goals around user growth, engagement, and retention.. Create self-sustaining growth loops that amplify user acquisition, deepen engagement, and enhance retention.. Lead a cross-functional squad of designers, engineers, and analysts to deliver high-impact features that enable meaningful community interactions.. Deeply understand user behaviour and community dynamics, using qualitative insights and quantitative data to inform decisions.. Define and track success metrics related to community health, such as active participation, contributions, sentiment, and retention.. Stay ahead of trends in community platforms, social products, and digital engagement, and translate those into actionable opportunities.. CAPABILITIES . Growth Architect: Skilled at identifying, designing, and implementing product mechanics that activate growth loops and leverage network effects to deliver sustained user growth.. Customer Obsessed: Putting the customer in front of everything you do. Data & Critical Analysis: Analyse and visualise data and draw insights to form your strategy. Investing Knowledge: Interest in investing and building an investing community.. Outcome-focused: How you measure success and know you’ve solved a problem. . Product sense: The ability to identify what makes a product valuable, usable, and desirable for users.. Communication & Collaboration: Stakeholder management. The ability to Seek Clarification and effectively convey ideas to others. . Self-direction and Initiative: Self-starter, someone who initiates new assignments and challenges.. Adaptable and Resilient: The ability to be flexible in a changing environment, take on new tasks.. Growth Mindset: Ability to learn from mistakes and grow. . Strong Emotional Intelligence and Self-awareness: Understanding situations and the ability to give and take feedback. . PERKS. Flexible Working: Work where you are most productive;. Work from Anywhere: We offer all employees the opportunity to work overseas;. Simply Stop: Time is one of the most valuable commodities, so we stop working early on Fridays;. Share Club: We provide a subscription to SWS, cash for you to invest & regular sessions to discuss stocks and investment ideas;. Parental Leave Policy: With a supportive part-time return to work option;. Learning & Development Fund: We invest in your growth;. Team Events & Hackathons: An opportunity for everyone to come together and push what is possible.