We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Technical Account Manager at Phosphorus Cybersecurity Inc.. Remote Location: Remote - Riyadh. Remote Position - Candidate must be located in . Riyadh. . Key Responsibilities. · Serve as the trusted technical advisor and primary post-sales point of contact for a portfolio of enterprise accounts, conducting regular business reviews, health checks, and strategic planning sessions.. · Initiate and foster in person customer meetings to assist with customer requirements. Grow deep relationships treating every customer as a partner with common goals for success. · Drive platform adoption and value realization by guiding customers through onboarding, feature enablement, best practices for discovery, risk assessment, automated remediation (credentials, firmware, certificates, configurations), monitoring, and integrations.. · Proactively identify opportunities for expansion and renewal by demonstrating ROI, addressing emerging risks, and aligning platform capabilities with evolving customer needs in xIoT environments.. · Collaborate closely with customers' security, IT/OT, compliance, and operations teams to design and implement secure, scalable xIoT management strategies.. · Troubleshoot and resolve complex technical issues, working with engineering, support, and product teams to ensure rapid resolution and continuous improvement.. · Conduct technical workshops, demos, and training sessions (live and recorded) to educate customers on platform features, remediation workflows, and advanced use cases.. · Monitor customer health metrics, usage patterns, and satisfaction; escalate risks and champion customer feedback to influence product roadmap and enhancements.. · Maintain detailed records of customer interactions, success plans, and technical documentation in CRM and knowledge systems.. · Stay current on xIoT threats, vulnerabilities, regulations (e.g., NDAA, compliance standards), and industry trends to provide informed advisory support.. · Partner with sales, marketing, product, and engineering teams to support new feature rollouts, case studies, and new device discovery / management.. Qualifications & Requirements. · Bilingual in English and Arabic, with excellent verbal and written communication skills.. · Bachelor’s degree in computer science, Cybersecurity, Information Technology, Engineering, or related field (or equivalent experience).. · 4+ years of experience in a customer-facing technical role, such as Technical Account Manager, Solutions Engineer, Customer Success Engineer, or similar in cybersecurity, SaaS, cloud, or enterprise IT.. · Strong technical knowledge of cybersecurity principles, with hands-on experience in vulnerability management, credential management, firmware patching, certificate lifecycle, network/device configurations, or IoT/OT security.. · Familiarity with xIoT/CPS environments (IoT, OT, IIoT, IoMT), common protocols, device management challenges, and risks (e.g., default credentials, end-of-life devices, prohibited hardware).. · Proven track record of managing enterprise accounts, driving adoption, achieving high CSAT/NPS, and contributing to renewals/expansions.. · Strong programing skills in one or more programming languages. Experience with Python scripting.. · Excellent communication and presentation skills; ability to translate complex technical concepts for executive and technical audiences.. · Proficiency with tools like CRM (e.g., Salesforce), ticketing systems, knowledge bases, and collaboration platforms.. · Self-motivated, proactive, and organized with strong problem-solving and relationship-building abilities.. · Willingness to travel occasionally for on-site customer meetings, conferences, or team events (estimated 20-30%). Spending time on the customer site & with customer is a must.. Preferred Skills. · Experience with enterprise security platforms, SIEM/SOAR integrations, or tools like CyberArk, Axonius, ServiceNow, or Microsoft Sentinel.. · Certifications such as CISSP, CCSP, GIAC, CompTIA Security+, or vendor-specific (e.g., IoT/OT security).. · Background in OT/industrial environments, healthcare (IoMT), manufacturing (IIoT), or regulated industries.. · Experience creating technical content, delivering training, or supporting proof-of-concepts/demos.\. · Experience with Python scripting. About us: . Phosphorus Cybersecurity® is the leading . x. Tended Security of Things™ platform designed to secure the rapidly growing and often unmonitored Things across the enterprise. x. IoT landscape. Our Enterprise. x. IoT Security Platform delivers Attack Surface Management, Hardening & Remediation, and Detection & Response to bring enterprise . x. IoT security to every cyber-physical Thing in your enterprise environment. With unrivaled . x. IoT discovery and posture assessment, Phosphorus automates the remediation of the biggest IoT, OT, and Network device vulnerabilities—including unknown and inaccurate asset inventory, out-of-date firmware, default credentials, risky configurations, and out-of-date certificates. . Follow Phosphorus on . LinkedIn. , . Twitter. , and . YouTube. . Learn more: . www.phosphorus.io. .