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Portfolio Chief of Staff & KPI Accountability Manager at Hire Hangar. Remote Location: Chile - Santiago. Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career.. Job Title. Portfolio Chief of Staff & KPI Accountability Manager. Location. Remote. Time Zone. US Eastern (ET) preferred; must overlap core ET working hours. Role Overview. This role is the portfolio’s accountability engine. You build and maintain scorecards, enforce follow-ups, and make progress (and problems) visible across three businesses. You ensure operators hit commitments without the CEO needing to micromanage.. Key Responsibilities. Build and maintain KPI dashboards and operating scorecards across all businesses (weekly “source of truth”). Monitor lead flow, sales KPIs (speed-to-lead, close rate, pipeline), and project milestones; flag risks early. Run weekly accountability cadence with operators/partners: commitments, blockers, overdue items, next actions. Drive process consistency: scripts, CRM process, database nurturing, and follow-up standards (with VAs/teams). Document repeatable SOPs and playbooks to support scaling (especially for expansion into new cities). Translate CEO priorities into project roadmaps and milestone tracking for real estate initiatives. Coordinate cross-team execution and ensure standards align with brand promise. Required Qualifications. 5+ years in Operations, Business Operations, or Chief of Staff-style roles with strong KPI ownership. Demonstrated experience building dashboards and enforcing performance cadence (weekly reporting + follow-through). Strong process documentation skills (SOPs, playbooks, workflow diagrams) and operational discipline. Project management mastery (ClickUp/Asana) with proven ability to drive multi-stakeholder execution. Non-negotiable:. Prior remote work experience; fluent with remote collaboration tools (Slack, Zoom, Google Workspace, Asana/ClickUp or similar) and ideally experience working with US or UK-based companies—applications without this will not be considered.. Preferred Qualifications. Experience in home services, lead-gen businesses, or sales ops environments. Familiarity with real estate development milestone tracking or investor reporting. Automation experience (Zapier/Make) and AI-powered SOP/report creation. Tools & Technology. ClickUp/Asana, Airtable/Google Sheets, CRM (HubSpot/GoHighLevel/Salesforce or similar), Slack/Zoom, Google Workspace, Zapier/Make, AI tools for reporting/SOPs/task creation. Please NOTE. It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.. We connect top talent with vetted employers, competitive pay, and real growth opportunities.