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Sales & Retention Manager at ProjectGrowth. Remote Location: Egypt. Location: Fully-Remote. About Us:. We're scaling the future of . client retention. and . revenue maximization. —and we need the best. If you are an exceptional leader who thrives in high-stakes environments and is ready to have a transformative impact on our business, we want you to step up. As a . Sales & Retention Manager. , you will oversee . Account Managers (AMs). and . Client Success (CS). associates, driving aggressive revenue growth, eliminating inefficiencies, and leading the charge to maximize . LTV. and . ACV. . This is a role for someone who thrives under pressure, pushes the limits, and operates at the intersection of strategic foresight and ruthless execution.. Your Mission:. Lead a high-performing team focused on . driving revenue. , . maximizing client value. , and achieving . hyper-growth. . You will shape the strategy for . client retention. , optimize the . MOF. cycle, and generate unmatched . upsell. and . cross-sell. opportunities that will directly fuel the company’s bottom line. This is not a role for the faint of heart. We expect . results. , . fast execution. , and . relentless pursuit of excellence. .. Key Responsibilities:. Revenue Domination:. Own the strategy to . expand revenue. across existing accounts, . maximize ACV. , and aggressively pursue . cross-sell. and . upsell. opportunities. Your goal: dominate the . client. space and drive . LTV. to new heights. You’ll be accountable for . results. —and they will be significant.. High-Performance Leadership:. Lead a team of . 10. AMs and CS associates. If you’re not constantly raising the bar, you’re failing. This role demands . impeccable leadership. —your team will execute . your vision. , or they won’t survive. There is no room for complacency here.. Escalation Mastery:. Handle escalations with precision and authority. . You. will manage critical, high-value client relationships and resolve issues that others can’t. There’s no room for weakness. You will keep the wheels turning and ensure there’s . no drop-off in service. during critical moments.. Cross-Functional Execution:. Partner with . Recruiting, HR, Operations. , and other business units to ensure smooth execution at scale. You will . shape the direction. of multiple functions—sales, operations, and client success will bend to your will. You’ll drive alignment across teams to ensure . laser focus. on results.. Strategic Optimization:. Revolutionize the . sales process. —you will streamline the . MOF cycle. , increase . deal velocity. , and . optimize margin. at every stage. There’s no tolerance for inefficiencies. Every decision should be calculated, executed with precision, and relentlessly focused on scaling faster and smarter.. Data-Driven Decisions:. Your decisions will be backed by cold, hard data. You’ll leverage . HubSpot. and other tools to analyze and adjust strategies. If you can’t produce data-backed, high-ROI strategies, you’re not cutting it here.. Results Reporting:. You will report directly to leadership, regularly assessing performance against . KPI. targets and . revenue goals. . Your success will be measured in cold, hard numbers— . you’re either exceeding expectations, or you’re not.. No excuses.. Hiring and Firing:. You will have full responsibility for building and shaping your team. This includes making . high-stakes hiring decisions. to bring in top-tier talent and . firing underperformers. who fail to meet the high standards you’ve set.. Key Requirements:. Proven Performance:. You’ve . delivered results. in . SaaS. , . fintech. , . IT Services. , or . B2B marketing agencies. , scaling client portfolios and . driving revenue growth. across SMBs.. Your track record includes . highly successful upsells, cross-sells, and renewals. that . transform businesses. . You know how to drive . ACV. and . LTV. through the roof.. Your leadership has . transformed teams. —you’ve led diverse groups of . junior to senior professionals. , . pushed them to excel. , and delivered results when the stakes are high.. Strategic Expertise:. Master of . B2B sales cycles. , . client success. , and the . MOF. strategy. You’ve mastered how to . scale. efficiently and you know how to leverage each stage of the funnel for maximum output.. You’re . data-obsessed. , with a strong grasp of sales metrics like . ACV. , . LTV. , and . net retention rates. . If you can’t measure it, you won’t be able to . optimize. it.. Strong experience with . HubSpot. or similar tools. You make data-driven decisions and understand how to extract actionable insights from metrics.. Unrelenting Leadership:. Commanding presence. : You will . not tolerate mediocrity. . You demand . results. , and you’ll instill this mindset in your team.. Proven ability to manage . high-performance teams. and hold them accountable to the highest standards.. Exceptional ability to influence at all levels, particularly with . C-suite executives. , to deliver on . high-impact goals. . You’ll own your role, and your team will follow your lead.. Culture Fit:. You’re a . driven achiever. with a relentless focus on . results. . You . raise the standards. wherever you go and expect . nothing less than excellence. from yourself and those around you.. You thrive in fast-paced, high-pressure environments where the stakes are high and . the clock is ticking. . If you can’t handle the heat, this is not the role for you.. You don’t just follow processes—you . optimize. them. You’re constantly looking for . innovative solutions. to increase output and maximize efficiency.. You speak quickly. Yes, this is an actual thing we care about.. Why Scale Army:. This is a leadership role with direct, measurable impact on the . company’s trajectory. . Scale Army is scaling quickly, and we need a leader who will push our . sales performance. , . client satisfaction. , and . revenue growth. to the next level. . This role isn’t for everyone.. We’re looking for a top-tier performer who thrives in a high-stakes environment and is driven by results. If you want to make a real impact, own your success, and drive transformation, this is your chance.. Application Process:. To be considered for this role these steps need to be followed:. Fill in the application form. Record a video showcasing your skill sets