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Remote Customer Success Specialist (Philippines-Based | Night Shift) at That 1 Detailer. Remote Location: Philippines (Remote). 👤 Who You Are (A-Players Only). We hire . A-Players only. — proactive, reliable, and emotionally intelligent professionals who take pride in helping customers succeed.. ✔ . 2+ years of Customer Success or Customer Service experience. — You’ve supported clients, managed communication, and handled CRM workflows. ✔ . Strong English communication skills. — Clear, confident, and empathetic over phone, chat, and email. ✔ . Tech-savvy. — You’re comfortable using tools like . GoHighLevel (GHL). , . Fieldd . (optional). , . Google Suite. and . Notion. ✔ . CRM discipline. — You log every interaction, manage follow-ups, and stay organized. ✔ . Customer-obsessed. — You genuinely care about helping customers and . stay with them until their issue is fully resolved. ✔ . Self-motivated and coachable. — You take initiative, accept feedback, and continuously improve. ✔ . Reliable setup. — Stable internet (20 Mbps+), power backup, and professional home office. ✔ . Team-first mentality. — You collaborate smoothly and help teammates succeed. 🖥️ Technical Requirements. ✔ Quiet, professional home workspace. ✔ Reliable internet (20 Mbps minimum) + backup option. ✔ Quality headset and webcam for calls and meetings. ✔ Experience with . GHL, Fieldd . (optional). , Google Suite, Notion. , and CRM tools. 🕒 Schedule & Setup. Remote. — 100% work-from-home. Shift. — . 3:00 AM to 11:00 AM PH Time. (aligns with US business hours). Days Off. — weekdays off. Must be responsive during working hours. 💰 Compensation & Growth. ✔ . $800 USD per month (base pay). ✔ . Continuous training. — Learn new tools, systems, and customer success strategies. ✔ . Supportive culture. — Work with a driven, collaborative remote team. 🔥 What You’ll Do. ✔ Provide outstanding support to customers via chat, email, and phone. ✔ . Own customer issues from start to finish. — you don’t stop until the problem is solved and the customer is happy. ✔ Maintain accurate CRM and Notion records of all communications. ✔ Collaborate with internal teams to resolve customer issues efficiently. ✔ Follow up with customers to ensure satisfaction and retention. ✔ Contribute to process improvements and knowledge sharing. 🚀 Why Join Us. ✔ Stable, full-time remote opportunity with real growth potential. ✔ Hands-on experience with top-tier CRM tools (GHL & Fieldd). ✔ Fast-growing company that values initiative and accountability. ✔ Supportive leadership — we reward results, not just activity. ✔ Be part of a motivated, high-performing remote team. Ready to Be Part of a Growing Remote Team?. If you’re a confident communicator who loves helping customers succeed — and you’re ready to grow with a dynamic, remote-first company — . we want to hear from you.. 👉 Apply now and start building your career with a team that values excellence, empathy, and growth.