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Remote Tele Chat Support at Edgeway. Remote Location: Anaheim. Are you a natural problem-solver with excellent communication skills? Do you thrive in a fast-paced, digital environment? If so, Edgeway is looking for you! We are a leading digital marketing agency, specializing in website design, SEO, and social media marketing. We are seeking a Remote Live Chat / Tele Chat Support to provide top-notch customer service and support to our clients.. As a Remote Live Chat / Tele Chat Support, you will be responsible for:. - Responding to live chat inquiries and providing timely and accurate solutions to customer concerns and inquiries.. - Answering incoming calls and providing assistance to clients regarding our products and services.. - Building strong relationships with clients through exceptional communication and support.. - Identifying and escalating issues to the appropriate teams for resolution.. - Continuously staying up-to-date with company products and services to provide accurate information to customers.. The ideal candidate for this position will possess the following qualifications:. - Minimum of 1 year of experience in customer service or a related field.. - Excellent communication skills, both written and verbal.. - Proficiency in live chat and tele chat software.. - Ability to work independently and remotely in a fast-paced and dynamic environment.. - Strong problem-solving skills with a focus on providing exceptional customer support.. Why Work for Edgeway?. - Remote work: Enjoy the flexibility and convenience of working from the comfort of your own home.. - Growth opportunities: We believe in investing in our employees and providing opportunities for growth and development.. - Collaborative company culture: Join a team of experienced and passionate professionals who are dedicated to delivering top-notch services to our clients.. - Competitive compensation: We value our employees and offer competitive salaries and benefits packages.. Apply now and join the Edgeway team as a Remote Live Chat / Tele Chat Support. Help us provide exceptional customer support and enhance our clients' digital experience. We look forward to hearing from you!