IT Network Engineer at Flock Safety

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IT Network Engineer at Flock Safety. Remote Location: Atlanta, GA. Who is Flock?. Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.. Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.. Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. . We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.. The Opportunity. As an IT Network Engineer, you will be a key player in designing, implementing, and managing our network systems, ensuring seamless connectivity and optimal performance for all our employees and operations. You'll work closely with various departments, translating business needs into technical solutions and continually improving our network architecture to support our evolving goals.. The Skillset. Network Design & Implementation Expertise. : Proven experience designing, implementing, and maintaining LANs, WANs, and wireless networks. You'll know your way around major network hardware and software.. Technical Expertise. :. Solid understanding of network protocols (e.g., TCP/IP, BGP, OSPF, EIGRP).. Experience with network devices from major vendors (e.g., Cisco, Juniper, Meraki, Aruba).. Proficiency in configuring and managing firewalls, routers, switches, and wireless access points.. Knowledge of network security best practices and tools.. Security Acumen. : Experience implementing and managing network security measures, including firewalls, VPNs, and intrusion detection/prevention systems. Protecting our data and systems is paramount.. Troubleshooting Mastery. : Exceptional analytical and problem-solving skills with a systematic approach to identifying and resolving complex network issues.. Communication & Collaboration:. Strong verbal and written communication skills. You can clearly explain technical concepts to non-technical colleagues and work effectively across departments.. Proactive & Resourceful:. You’re a self-starter who monitors performance, anticipates potential problems, and researches new technologies to enhance our infrastructure.. Preferred Certifications. : Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), or equivalent certifications are a plus.. Experience:. Proven experience (3+ years) as a Network Engineer or in a similar role, with a strong understanding of network hardware and software.. Educational Background:. A Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.. 90 Days at Flock. We are a results-oriented culture and believe job descriptions are a thing of the past. We subscribe to 90-day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90-day plan you will receive if you were to be hired in this role at Flock Safety.. The First 30 Days. Onboard & Orient: Complete your initial onboarding, meet your team members, and get acquainted with our company culture and key stakeholders across different departments.. Network Mapping: Begin to familiarize yourself with our current network topology, key systems, and existing documentation. This includes understanding our core routers, switches, firewalls, and wireless infrastructure.. Tool Familiarity: Get hands-on with our network monitoring tools, ticketing system, and other IT management platforms.. Shadow & Learn: Shadow team members on routine network maintenance tasks and participate in troubleshooting sessions to understand common issues and resolutions.. Initial Contributions: Start contributing to basic network support requests, guided by team members.. The First 60 Days. Independent Troubleshooting: Independently diagnose and resolve more complex network issues, demonstrating your problem-solving skills.. Security Review: Participate in a review of our current network security configurations and identify potential areas for enhancement in partnership with the Security team.. Documentation Contribution: Begin updating and improving existing network documentation, ensuring accuracy and clarity.. Project Involvement: Take ownership of smaller network-related projects or significant tasks within a larger project, such as configuring new network devices or implementing minor network changes.. Collaboration: Actively engage with other IT teams and department leads to understand their specific network needs and challenges.. 90 Days & Beyond. Lead Initiatives: Take the lead on designing and implementing significant network improvements or new system integrations, from planning to execution.. Proactive Monitoring & Optimization: Establish and refine proactive network monitoring strategies, identifying and addressing potential bottlenecks or vulnerabilities before they impact operations.. Strategic Input: Contribute to the long-term network strategy, researching and recommending new technologies, solutions, and best practices that align with our business goals.. Process Enhancement: Identify opportunities to improve IT processes and workflows related to network management, enhancing efficiency and employee experience.. Mentorship (Optional): Begin to share your expertise with other IT team members or assist in training internal stakeholders on network-related best practices.. Continuous Learning: Continuously expand your knowledge of emerging network technologies and security trends, applying them to enhance our infrastructure.. The Interview Process. We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way.. Our First Chat:. During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are.. The Hiring Manager Interview: . You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field.. The Technical Assessment:. Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day.. The Panel:. Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners.. The Executive Review. : A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more.. Salary & Equity. In this role, you’ll receive a starting salary between 120-130K as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.. The Perks. 🌴. Flexible PTO. : We seriously mean it, plus 11 company holidays.. ⚕️. Fully-paid . health benefits. plan for employees. : including Medical, Dental, and Vision and an HSA match.. 👪. Family Leave. : All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.. 🍼. Fertility & Family Benefits: . We have partnered with . Maven. , a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.. 🧠. Spring Health: . Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.. 💖. Caregiver Support:. We have partnered with . Cariloop. to provide our employees with caregiver support. 💸. Carta Tax Advisor:. Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.. 💚. ERGs:. We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.. 💻WFH Stipend:. $150 per month to cover the costs of working from home.. 📚Productivity Stipend:. $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.. 🏠Home Office Stipend:. A one-time $750 to help you create your dream office.. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.. If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.